IT Ops (SF)

Tempo Xyz

San Francisco, California , United States Remote permanent

Posted: January 30, 2026

Required Skills

Job Description

Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.

Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.

We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.

We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!

The Role

Tempo is growing rapidly and we are looking for a trusted IT Ops who thrives in dynamic environments, loves problem solving under pressure, and can keep us operating at peak performance while building out our in-house IT expertise from 0 to 1 and beyond. This is a role for someone early in their IT career. This role is remote friendly

Responsibilities

• Oversee, operate, and optimize our IT ticketing.

• Ensure helpdesk is watched, answered and triaged efficiently and effectively.

• Rapidly troubleshoot IT support requests for a fast-moving team primarily based in the US and EU

• Manage new hire onboarding and permissions access across our internal systems and cloud environments

Qualifications

• 1-3 years of IT support experience, preferably in a fast-paced startup.

• Hands-on experience with troubleshooting and supporting MacOS. Windows/Linux are nice to haves.

• Experience with administering Okta, Google Workspace, and Apple devices, as well as use of scripting languages and AI tools

• A service-oriented mindset with excellent customer-facing and verbal communication skills.

• Comfortable working in a fast-paced environment and able to operate effectively under ambiguity, with excellent communication and prioritization skills

Attributes

• Strong service mentality with a bias towards action

• Simplifier - you easily translate IT solutions to help unblock issues for both technical and non-technical audiences

• Able to seamlessly context-switch across short-term tasks and long-term projects

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.