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IT-Operator (f/m/d) 1st and 2nd Level Support

Whu Otto Beisheim School Of Management 1

Düsseldorf permanent

Posted: April 12, 2023

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Quick Summary

Supports IT operations in Düsseldorf, focusing on technical support, workstation installation, and infrastructure management, with a strong emphasis on communication and collaboration with the Campus Management Team and IT Team in Vallendar.

Job Description

Your mission:
• Contact person (f/m/d) for IT support
• Installation and setup of workstations
• Support of the infrastructure
• Technical support for user problems
• Close cooperation with the Campus Management Team in Düsseldorf and the IT Team in Vallendar
• A cross-site assignment is possible


Your profile:
• Completed technical vocational training with a good degree or extensive professional experience in line with the job profile
• Very good knowledge of Microsoft operating systems
• Basic knowledge of macOS, iOS, Android
• Willingness to learn new topics
• Very good communication skills in German and English language
• Independent, structured and autonomous way of working with a high degree of reliability, service orientation and ability to work in a team
• Willingness to work flexible hours


What we offer:
• A stimulating international working environment
• An open-minded, supportive, and motivated team
• Opportunities to actively contribute to the school’s development
• Flat hierarchies and fast decision-making processes
• Attractive skill development and training options
• Flexible working time models, and home office
• Exclusive company-sponsored social benefits
• Ecofriendly mobility offers (e.g., JobTicket, JobRad, e-mobility)
• Various fitness and health activities
• Smartphone, also for private use, and powerful notebook
• Good traffic connections (bus, train, bike and car)


Contact:
For questions please contact:

Alexander Werle
Director IT
email: [email protected]

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