IT - Operations Specialist

Job Description & Summary

About the Team

Our team has been the driving force for innovation in the area of document automation within the PwC Network. The team operates document automation platform that is being used in almost 50 countries, will soon provide the services to the whole PwC Network globally and expand to external markets. Our team provides broad range of services, such as solution design, software implementation, software development and integrations, application management and maintenance, robotic process automation or data analytics. A career in our team will provide you with a significant variability of activities, tasks and project and will enable you to participate on global projects

Job Description & Summary

For a growing PwC’s Document Automation team based in the Czech Republic we are looking for an IT Operations Specialist to help us manage an existing portfolio of services and a delivery of new projects to our clients. The big advantage of this work is that you will have a chance to work across all IT domains.

• Ensuring all DA’s services, applications and systems work as expected

• Communicate with the application vendor and PwC technical (IT) teams

• Facilitate speedy resolution of technical issues and new requirements (application, security, networking) with PwC IT teams and the application vendor

• Monitor, troubleshoot and escalate technical issues

• Work with various systems and technologies (Win/Linux, Azure, Docker, CyberArk etc.)

• Support the existing hosting infrastructure and keep optimizing it

• Participate in technical development, solution designs, realization and improvements

• Support the release and change management processes, administer access to IT resources

• Support the vendor in technical related topics (i.e. new feature requirements)

• Onboard new (or alter existing) technical infrastructure based on a demand

Requirement of the role

• Formal education in IT (bachelor / master’s degree)

• General orientation in IT and good knowledge of basic IT concepts (HW/SW/OS, databases, ISO/OSI, networking, virtualization, security, APIs etc.)

• Structured approach, being organized, can-do attitude and willingness to learn

• Good written and verbal communication skills in English (B2+) and Czech/Slovak

• Ability to work autonomously as well as part of the team, in a dynamic environment

• Programming knowledge is a plus

• Suitable for IT graduates

Our Benefits and Fun   

• A chance to make a significant impact as part of a team that transforms supply chain for top Czech and international industry leaders.  

• Experience rapid career growth in an environment recognized for excellence—join one of the best companies celebrated for its workplace culture and achievements. Here, concentrated experience meets an award-winning setting, proving that it’s more than a platitude; it's your reality.  

• Flexible working hours, home office.  

• Paid time off minimum 20 + 5 days, 3 wellbeing days and 2 extra days off from the company at the end of the year (depending on the grade).   

• High-end Ultrabook and iPhone with unlimited data.   

• Benefit program with minimum 30.000 points (depending on the grade) that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy.    

• Support for your education and development: business and digital skills training (e.g. Alteryx, Power BI, Tableau), ongoing training and certification, for example in Microsoft (Azure, PowerApps), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching and presentation skills and more. We pay for technical certifications and the time you spend studying them.    

• Opportunity to work in the future at a foreign PwC office, for example in the USA, Canada and there are others in the selection.    

• Extra-work activities and Away Days (team building, etc.).    

• Regular feedback on your work, also consultation with a coach with whom you can address your further development and career direction.   

PwC is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop. This year, we have successfully maintained the prestigious Equal Pay Certification, making us one of only four companies in the Czech Republic (and the only one from the Big 4) that demonstrably implements fair compensation practices regardless of gender.   

Are you interested in our offer? Let us know about yourself and we will discuss more details together!   

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