IT Operations & Risk Governance Lead
Confidential
Posted: February 17, 2026
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Quick Summary
As an IT Operations & Risk Governance Lead, you'll be at the forefront of driving innovation and excellence in healthcare IT, working closely with cross-functional teams to design and implement secure and efficient systems that meet the evolving needs of our customers. You'll be responsible for developing and implementing policies and procedures that ensure compliance with regulatory requirements and company standards, while also fostering a culture of risk management and continuous improvement. With a strong background in IT operations and risk management, you'll be able to drive business growth and improve operational efficiency through your work.
Required Skills
Job Description
Join Mavie Next as an IT Operations & Risk Governance Lead — Make a Real Impact
At Mavie, we're on a mission to transform healthcare by providing holistic solutions that support individuals throughout their entire well-being journey—helping them stay healthy and get healthier. We're reimagining how people experience healthcare services, making them more connected, innovative, and accessible. To turn this vision into reality, we need exceptional talent—innovative thinkers, problem-solvers, and collaborative team players who are driven by a passion for creating modern healthcare solutions. As a fast-growing startup, we offer a dynamic, flexible work environment where you’ll have the freedom to bring your bold ideas to life, while learning and growing along the way.
To strengthen our IT foundation, we are looking for an IT Operations & SLOD Lead who will own Mavie’s identity and access landscape, drive operational excellence, and ensure our IT environment remains compliant, secure, and well-governed.
This is a hands-on operational role with governance responsibilities: you will run Entra ID, automate user lifecycle processes, lead IT change projects, and provide independent second-line oversight across risk, security, and continuity.
YOUR CHALLENGE / TASKS
IT OPERATIONS
• Manage and optimize Entra ID tenants (security, Conditional Access, MFA, privileged identities).
• Design and automate workflows for onboarding, offboarding, access approvals, and privileged access.
• Govern SaaS applications, ensuring proper onboarding, SSO/MFA configuration, data classification, and lifecycle management.
• Lead key IT change initiatives, including tenant merges, identity architecture improvements, platform migrations, and operational tooling rollout.
• Build operational dashboards and continuously improve processes, security posture, and efficiency.
• Oversee Mobile Device Management (MDM) and endpoint security policies across company devices (iOS, Android, Windows, macOS).
• Configure and manage device compliance policies, conditional access rules, and remote wipe capabilities via Intune or equivalent platforms.
• Ensure devices meet security baselines, enforce encryption, and maintain audit trails for device lifecycle events.
• Support onboarding and offboarding of staff, ensuring appropriate access provisioning and timely deprovisioning across all systems.
• Deliver training and guidance to IT teams and end users on identity management, security best practices, and device compliance.
• Create and maintain documentation for IT processes, runbooks, and operational procedures.
SECOND LINE OF DEFENSE
• Maintain policies and standards for IT Risk, Security, TPRM, and BCM
• Challenge and oversee IT risk decisions, exceptions, high-risk changes, and vendor assessments.
• Monitor compliance, maintain the IT risk register, and support audits and regulatory assessments.
• Review incident root-cause analyses and ensure structural fixes.