IT Operations & Infosec Lead

Summary
BirdBuddy is a fast-growing tech company building products that bring people closer to nature through smart hardware, software, and data. As we scale globally, we’re strengthening our internal systems, security, and operations - and we’re looking for a hands-on IT Systems Administrator who will also take ownership of information security and NetSuite administration.

This is a practical, doer role for someone who enjoys owning systems end-to-end, improving processes, and working closely with both technical and non-technical teams.

The Role
You will be the go-to person for internal IT, security, and NetSuite, ensuring reliability, security, and efficiency across the company. This is a unique opportunity to take charge of IT operations, own all critical systems, and expand into ERP management and integrations troubleshooting.

Key Responsibilities 

Manage and administer Google Workspace, Microsoft 365, and LastPass

Handle user access management, permissions, and offboarding

Own information security practices, access to critical tools, and security assessments

Manage certificates, error monitoring, and system uptime

Administer NetSuite (access rights, upgrades, workflows, integrations)

Monitor and troubleshoot API integrations between NetSuite and external partners

Manage software licenses, subscriptions, and cost optimization

Handle vendor communication, contract negotiations, and renewals

Support process automation and internal efficiency improvements

Provide IT and office-related support for employees

Manage IT equipment procurement and company network infrastructure

Key Qualifications

Experience in IT systems administration or a similar role

Hands-on experience with NetSuite or another ERP system is a plus

Good understanding of information security principles

Experience with user management, access control, and troubleshooting

Scripting skills (e.g. Python, Bash, JavaScript)

API troubleshooting (REST APIs, edge cases) is a plus

Comfortable working independently and owning systems end-to-end

Join us

Work on a project that can truly change how millions of people perceive nature and help them make a lasting impact on global biodiversity for generations to come

Engage with a passionate, dynamic, and talented team

Be part of the fast-paced, innovative environment of a rapidly growing startup, with abundant opportunities for personal and professional growth

Work three half-days in the office with the flexibility to manage the rest of your schedule

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