IT Operations Expert– Engineering Applications in the Field of eCAD and SW

Syntegon Telstar S.R.U. is a company of the Syntegon group, which operates worldwide.

As a brand specialized in the development of GMP projects of consulting, engineering, construction and integrated process equipment, we serve companies linked to the life sciences market (pharmaceutical and biotechnology, healthcare, cosmetics, veterinary and food industries), as well as hospitals, laboratories and research centers. We also offer solutions with the application of vacuum and high vacuum technologies for traditional and high-tech industries in the energy and aerospace sectors, as well as scientific experimentation.

Apply now and become part of our team!

As an IT Operations Expert-Engineering Applications in the field of eCAD and SW you will be responsible for 

• Primary responsibility for the support and operations of business-critical engineering software applications across the company (all stages of applications lifecycle)
• Insight into the application landscape in this field:• Electrical CAD systems: EPLAN, RUPLAN, etc.
• IDEs: Rockwell Studio, Beckhoff TwinCat, Siemens TIA, MS Visual Studio, etc.
• Version Control Systems: Git, Azure DevOps, SVN, etc.
• Remote Service Solutions: Various VPN technologies

• Ensuring high availability and stability of applications and systems in daily operations
• Independent resolution of incidents to ensure high availability of systems
• Handling of consulting and service requests from our internal customers in the field of engineering, both on-site and worldwide via remote access
• Troubleshooting, configuration and administration of client- / server-applications (primarily Windows environments)
• Planning, implementing and documenting of updates, patches and bug fixes. Always with a focus on system stability and minimal disruption to our users
• Acting as a central support expert means to coordinate between engineering departments, internal IT teams and external providers / partners
• Supporting role in various projects (e.g. projects in regard of SW-rollouts or modernization / harmonization)

• Completed vocational training (or alternatively, degree) in computer science or a technically suitable field (e.g. electrical engineering or automation engineering). Professional experience is beneficial
• Basic knowledge in the field of industrial automation technology / electrical engineering is an advantage for this position

• Experiences with scripting and automation are advantageous (e.g. PowerShell, Python, Batch scripting)
• Knowledge in the field of software deployment (e.g. Intune)
• Experience in using and managing of virtual machines (e.g. based on VirtualBox / VMWare Workstation)
• Experience and knowledge about ITIL Framework is beneficial
• Analytical and structured working style, solution-oriented approach, high level of customer focus and good communication skills
• Willingness to engage with new topics
• Good English skills, written and spoken, Spanish (German language skills are an advantage)

Availability to travel in case of needed.

Por Syntegon y sus subsidiarias, la diversidad es una preocupación clave. Exclusivamente promovemos un ambiente donde todos los empleados, independientemente de su género, edad, origen, religión, orientación sexual, identidad de género o necesidades especiales, sean tratados de manera equitativa. Si esta oferta de trabajo utiliza únicamente la forma masculina, es por razones de legibilidad y se refiere a individuos de todos los géneros.