IT Operational Permanent Controller (OPC)

About the job

South Europe Technologies (S.ET Iberia) is one of BNP Paribas Personal Finance’s shared services centers, dedicated to delivering outstanding IT solutions to BNP Paribas Personal Finance entities around the world.

Applications Management (Architecture, Project Management, Development, and Quality Assurance)
IT Risks & Cybersecurity Services
Platforms Management
Data
Ad-hoc, T&M Development

In this context, we are looking for a IT Operational Permanent Controller (OPC) to join our team.

Mission

Integrate the Operational Permanent Control activities, under the direction of the IT OPC of PF, to pilot with other teammates the implementation and execution of all or part of the Operational Risk Management (ORM) device of BNP Paribas Personal Finance (PF).

Your Main Activities Will Include

To deploy all or part of the Risk procedures and best practices in Risk Management in the area of controls and associated mitigation plans.

Analyzing results, identifying failures, and reporting results.
Capitalizing on controls, guidelines, and associated indicators (RAS, KRI, KPI).

To animate, analyze, and consolidate all or part of these topics to improve the control of these risks at PF by:

Participating in communication/training sessions for management and Risk/Security/Continuity experts in subsidiaries.
Preparing for and participating, as needed, in various IT Risk steering committees.
Reporting to the team, management, and PF subsidiaries on the situation and potential remediation action plans by creating synthetic and relevant indicators and dashboards.

In a more operational way, the mission of the IT OPC will be to:

INCIDENTS: manage incidents and ensure the sharing of knowledge on the management of major historical incidents of its function with local OPCs

Ensure the registration of incidents for its own activities, centrally, in accordance with the reference procedure RISK 0332
Take note of historical incidents listed in the RISK360 and SNOW ITSM tools within the scope of its Function and ensure that action plans are implemented as needed.
Perform regular analysis of incidents (reporting accessible in 360) to decide on an update of procedures and/or control plans as a consequence.

RCSA (Risk Cartography and Risk Assessment): In this generic exercise, the OPC must analyze the risks related to its function/business in connection with the process mapping.

Ensure the proper completion of the RCSA (Risk Cartography and Risk Assessment) for its Function in accordance with procedure RISK 0325:
For its own processes (Central Function on itself)
Define generic pairings (association of Risk Event/Process) and associate applicable controls (triplets):
Is challenged by the relevant LoD2 (Line of Defense 2) teams in central
Then transmits the results of its work to all local entities (local OPC of its function/business) for application of these pairings and completion of the RCSA in coordination with the CCO (Central Control Office).

You will ensure, as the point of entry for our subsidiaries on your topics:

The relevance of the system (updates, potential enhancements, and monitoring of deployment)
The compliance of this system with Group procedures and regulatory requirements.
Main point of contact for activities in France (OPC IT PF France, ITRO France, RISK France Direction (50% of activity focused on France)

Eventually, master the IT OPC system. All of this will be done with a focus on continuous improvement.

IT Tools

Management of the MS Office package (Excel, PowerPoint, SharePoint, etc).
Ticketing tool (Service Now, Jira…)

What We Are Looking For

More than 5 years of proven working experience in the field of risk management and in IT professions.
BUSINESS AND TRANSVERSAL SKILLS

skilled in data manipulation, and sensitivity to their quality and reliability

PERSONAL SKILLS

Critical analysis and questioning
Good communication skills:
You have an impact. You have excellent communication skills, both written and oral, particularly in leading meetings.
Pedagogy: You are able to share and transmit your knowledge
Adaptability

VALUABLE SKILLS (nice to have)

Knowledge of Risk methodology

Language Skills

English: C1 or higher (oral and written) - mandatory
French: B2 - C1

Benefits

Training programs, tailored career paths, and opportunities for internal mobility—nationally and internationally—supported by our global presence
Diversityand Inclusion Committeeworkingto create an inclusive work environment, with active employee communities organizing awareness activities (PRIDE, We Generations,MixCity, etc.)
Corporate volunteering program (1MillionHours 2 Help) supporting employees in their community engagement
Flexible compensation plan
Hybrid telecommuting model (50%)
31 vacation days

Diversity and Inclusion Commitment

BNP Paribas Group in Spain is an equal opportunity employer, proud to offer equal employment opportunities to all job seekers. We are deeply committed to ensuring that no individual is discriminated against based on age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex, or sexual orientation. Equity and diversity are at the heart of our recruitment policy, as we believe they foster creativity and efficiency, ultimately improving performance and productivity. We strive to reflect the society in which we live while maintaining the standards our clients expect from us.

About Our Culture

We are proud to create, maintain, and develop strategic business applications for BNP Paribas Personal Finance entities worldwide, maintaining high service levels and delivering added value to our customers. In our multicultural environment, we encourage all team members to develop their talents and skills, providing a wide variety of career opportunities and internal mobility programs within local S.ET teams or across other entities in the Group, both in Spain and globally.

We value the experience of our employees and work to maintain a balanced environment, offering flexibility regarding work schedules and respect for personal time. Our hybrid working model is a testament to our belief that social connection enhances our daily activities.

Diversity and inclusion are among our core values, and S.ET is an equal opportunity employer. We are committed to ensuring employment opportunities regardless of ethnicity, beliefs, religion, nationality, age, sex, sexual orientation, marital status, or political opinions.