IT Manager

About Fora

Fora is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. Our comprehensive, business-in-a-box platform combines cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships, giving travel entrepreneurs everything they need to launch and scale successfully. At the heart of Fora is our mission: to power the next generation of travel entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.

Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City. In 2025, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work.

We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel.

About The Role

Fora is hiring its first dedicated IT Manager to build and lead the company's internal IT function as the organization scales. This is a foundational role with the opportunity to shape how IT operates across the entire company — establishing the systems, policies, and operational foundations needed to support a fast-growing team while protecting sensitive company and customer data.

The IT Manager will sit within the technology organization and report to the Chief Product and Technology Officer, acting as the primary owner of internal IT operations, security posture, and compliance readiness. As the company grows, this person will design the infrastructure, processes, and standards that ensure employees have seamless access to the tools they need while maintaining strong security and governance.

The role requires a blend of hands-on technical execution, operational discipline, and strategic thinking. The IT Manager will partner closely with engineering leadership, finance and operations, people operations, and legal and compliance stakeholders to ensure IT systems scale alongside the business.

Key Responsibilities

• Own and build the company's internal IT function including device management, identity and access management, SaaS administration, and internal technical support

• Design and implement scalable processes for employee onboarding and offboarding, system provisioning and deprovisioning, and access management across company tools and platforms

• Establish and maintain security policies, access controls, and internal IT standards that protect company, customer, and advisor data

• Lead implementation and ongoing management of compliance programs including SOC 2, PCI DSS, and other relevant frameworks in partnership with legal, compliance, and leadership stakeholders

• Administer and maintain core internal systems including Google Workspace and identity management tools, ensuring strong access governance and operational reliability

• Evaluate, implement, and manage IT tooling including device management platforms, endpoint security solutions, and identity providers such as SSO systems

• Partner with engineering teams to support infrastructure security, developer access management, and security best practices for internal systems

• Manage SaaS vendor relationships, software licensing, and tool consolidation efforts to improve efficiency and control costs

• Provide reliable internal IT support across the organization, ensuring employees can work productively while maintaining security standards

• Develop reporting and documentation related to security posture, compliance readiness, and IT operations for leadership visibility

Requirements

• 5+ years of experience in IT management or IT operations roles within a startup, high-growth technology company, or SaaS environment

• Demonstrated experience administering Google Workspace or Google Admin Console in a production business environment

• Hands-on experience supporting or leading compliance initiatives such as SOC 2 or PCI DSS, including audit preparation and implementation of required controls

• Strong knowledge of identity and access management, device management, SaaS administration, and internal security practices

• Experience designing and implementing onboarding and offboarding processes, access provisioning workflows, and scalable IT operational systems

• Ability to work cross-functionally with engineering, finance, people operations, and leadership stakeholders to drive operational improvements and security initiatives

• Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences

• Must be authorized to work in the United States without sponsorship and be based in or willing to relocate to New York City

Strongly Preferred

• Experience building or formalizing an IT function in a fast-growing company or startup environment

• Experience implementing SSO systems, identity providers, endpoint management platforms, or modern device management tooling

• Demonstrated pattern of increasing responsibility across prior roles reflecting expanding scope and leadership

• Comfort operating in a high-ownership environment where processes are still being built and the role requires both strategic thinking and hands-on execution

Compensation

Compensation for this role varies based on experience, with an indicative range of $120K–$170K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.

• Unlimited vacation

• Health Insurance (including an option completely covered by Fora HQ)

• Dental & Vision Insurance

• Wellhub Memberships

• 401k plan with company match

• Commuter Benefits

• Supplemental Life Insurance

• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.

Our Values

We’re forging our own path

Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.

We’re stronger together

Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

We believe in technology

We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.

We’re here to serve

We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.

We mean business

Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.

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WORK AUTHORIZATION

Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.

EQUAL OPPORTUNITY

Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.