IT Infrastructure Technician

Confidential

Burnaby, British Columbia permanent

Posted: March 16, 2026

Required Skills

Job Description

About PosiTrace

PosiTrace is a fleet management technology company processing real-time GPS telemetry and video data from thousands of devices across North America. Our platform tracks vehicles, monitors driver behavior, and provides analytics for fleet operators — handling millions of data points daily through a distributed cloud architecture.

The Role

You'll work directly under our Senior DevOps & Infrastructure Engineer, learning to maintain and improve the cloud infrastructure that powers our fleet tracking platform. This is a hands-on role where you'll grow from executing guided tasks to independently managing production systems.

What You'll Do

Infrastructure & Cloud Operations

Manage and monitor GCP resources: GKE clusters, Cloud SQL instances, GCS buckets, Compute Engine VMs

Maintain Docker containers and Kubernetes deployments across staging and production environments

Monitor system health using Zabbix, GrayLog, Google Cloud Monitoring, and internal tools

Manage VPN access, SSL certificates, DNS records, and firewall rules

Participate in on-call rotation for infrastructure incidents (after ramp-up period)

CI/CD & Deployment

Assist with BitBucket Pipelines for automated builds, tests, and deployments

Execute deployments following established workflows with git tag versioning

Support rollback procedures and hotfix workflows when production issues arise

Containerize services with Docker/Helm and deploy to GKE

IoT Device Infrastructure

Monitor and maintain backend services that handle communication with GPS trackers and cameras in the field

Track service health and data flow through the processing pipeline — from device ingestion through message queues to storage

Assist with troubleshooting device connectivity issues: validate network settings, check SIM card status across cellular providers, verify configurations

Support ongoing containerization and migration of services to Kubernetes

Data Pipeline & Storage

Monitor message queue health, backlog, and consumer lag

Support Elasticsearch, Redis, and MongoDB operations

Assist with MySQL database maintenance and troubleshooting

What You Bring

Required:

Basic understanding of Linux system administration (Ubuntu/Debian)

Familiarity with Docker containers and basic Kubernetes concepts

Exposure to at least one cloud platform (GCP preferred, AWS or Azure acceptable)

Understanding of networking fundamentals: TCP/IP, DNS, firewalls, VPN, SSL/TLS

Basic scripting skills in Bash; Python or Go a bonus

Familiarity with Git version control and CI/CD concepts

Strong troubleshooting mindset

Willingness to learn IoT device management and fleet technology

Nice to Have:

Experience with CI/CD tools (BitBucket Pipelines, GitHub Actions, or similar)

Exposure to monitoring tools (Zabbix, Grafana, GrayLog, or similar)

Familiarity with message queues (RabbitMQ, Kafka)

Knowledge of MySQL administration basics

Any exposure to IoT devices, embedded systems, or telemetry data

CompTIA, GCP, or Kubernetes certifications (or studying for them)

Why PosiTrace

Real-world infrastructure: Production Kubernetes, distributed systems, real-time data pipelines

IoT + Cloud: Unique combination of hardware device management and cloud infrastructure

Direct mentorship: Work 1:1 with a senior engineer who built and runs the entire infrastructure

Impact from day one: Small team means your work matters

Growth path: Clear progression to DevOps Engineer as you take on more responsibility

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