IT Infrastructure Engineering Manager (Network & Systems)

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We believe that our people are our greatest asset, and the technology that supports them is crucial to our success. Within Corporate Engineering, IT, Privacy and Security teams, we’re focused on partnering with our business customers and stakeholders to elevate their impact to game-changing status. Our strategic initiatives, formulated through our customer-obsession culture, deliver the technology they need to increase their velocity and impact. We are seeking an experienced IT Engineering Manager to lead our critical Network Engineering and Systems Engineering teams. This role is pivotal in building and running the highly scalable, reliable, and secure infrastructure that powers Lyft's corporate environment. We are looking for a strategic people leader first and foremost, someone who excels at developing teams, cultivating psychological safety, and fostering a culture of trust and measured innovation.

If you are a candidate who has the vision of what could be, who has the ability to cultivate relationships, and has a belief in driving impact, then you may be the ideal person for this position. We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds.

Responsibilities:

• Lead, mentor, and develop two core infrastructure teams: Network Engineering and Systems Engineering, fostering a strong culture of collaboration, operational excellence, and inclusivity

• Develop and implement a long-term strategic roadmap for network and systems infrastructure, aligning with business objectives and ensuring scalability, reliability, and security

• Build, refine, and champion scalable, repeatable engineering processes to increase team velocity, ensure service reliability, and reduce operational load

• Own and continuously improve the incident management process for corporate infrastructure, ensuring rapid resolution and fostering a culture of blameless post-mortems and continuous learning

• Cultivate a team environment rooted in psychological safety and trust, empowering team members to collaborate openly and take measured risks for innovation

• Partner cross-functionally with Security, Privacy, IT Operations, and business stakeholders to ensure seamless program delivery and alignment on technical strategy

• Drive operational excellence initiatives, including infrastructure optimization, automation, performance monitoring, and disaster recovery planning

• Manage technology vendors, program budgets, and contract negotiations, optimizing resource allocation across the portfolio

Experience:

• 8+ years of experience in IT infrastructure, network engineering, or systems engineering

• 3+ years in a direct people management role, with a proven track record of building, developing, and retaining high-performing, inclusive engineering teams

• An empathetic leader style and a deep, demonstrated commitment to fostering psychological safety, trust, and a positive, service-oriented team culture

• Demonstrated experience building and scaling repeatable processes and automation for engineering teams

• Strong, proven skills in incident management, root cause analysis, and running a blameless post-mortem culture

• Strong business acumen with the ability to identify strategic needs and translate complex technical concepts into business impact

• Broad technical understanding of core infrastructure concepts, including corporate networking (WiFi, switches, servers), and systems engineering (e.g., identity management/Okta, MDM/JAMF, Google Workspace, Slack, Atlassian)

• Champion AI and automation initiatives across the enterprise, identifying opportunities to leverage generative AI for process optimization and implementing solutions and a commitment to continuous improvement and pursuit of excellence

• Demonstrated ability to manage large-scale budgets with responsibility for both capital expenditures and operational expenses included but not limited to internet service providers, SaaS providers, and network and infra providers

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• 401(k) plan to help save for your future

• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off

• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

• Subsidized commuter benefits

• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $154,000 - $192,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.