IT Infrastructure Engineer (Windows) - (Public Sector)

Responsibilities

• Implement Windows-based infrastructure projects within their established practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.

• Translate business requirements into Windows infrastructure design solutions.

• Work with service providers to design, develop, deploy and configure Windows infrastructure to meet resiliency, availability and data integrity needs.

• Ensure compliance to Authority's Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies for Windows environments.

• Manage Windows Infrastructure operations, projects and services to support application systems environments.

• Request to provision new Windows VMs for new systems deployment.

• Manage Windows system architecture, resource planning, infrastructure performance and system hosting environment from server hardware to Windows OS layer (excluding hypervisor and storage) in support of new applications.

• Serve as main Windows infrastructure single-point-of-contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and Windows infrastructure performance testing.

• Handover Windows Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP.

• Support Operations Engineer on Windows Infrastructure and Systems troubleshooting and maintenance.

• Assist in Windows Infrastructure Architecture review, support and endorsement. Review Windows hardening standards for OS, database and applications.

• Windows hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of Windows infrastructure components).

• Understand Windows systems operations environment including monitoring, patching, and maintenance procedures.

• Take care of end to end Windows operations and integrations with client machines.

• Expert proficiency with Microsoft Active Directory and Windows ecosystem, including:

• Active Directory Backup/Restore procedures
• Group Policy Object (GPO) creation, maintenance and troubleshooting
• Active Directory Migration/Upgrade planning and execution
• Windows Authentication/Authorization mechanisms
• Active Directory Site and Services connectivity design
• Government Commercial Cloud (GCC) Active Directory (EC2 instance) management
• GCC RDS Active Directory integration and management
• Windows Server roles and features (DNS, DHCP, Certificate Services, etc.)
• Windows clustering and high availability solutions
• Windows PowerShell scripting and automation
• Windows security hardening and compliance frameworks

Requirements:
• Tertiary Education in Computer Science, Information Technology, or relevant technical fields is preferred.
• Minimum 3-5 years hands-on experience in Windows Server environments (2016/2019/2022), including Windows OS virtualisation technologies, Windows-based SAN storage integration, and Microsoft SQL Server databases.
• Strong expertise in Microsoft technologies including Windows Server, Active Directory, Exchange, SharePoint, and System Center suite.
• Proficiency in Windows PowerShell scripting, automation tools, and Windows deployment technologies (WDS, MDT, SCCM).
• Experience with Windows security frameworks, patch management, and compliance tools.
• Ability to take a broad, strategic perspective on Windows infrastructure whilst drilling deep to understand business needs and technical challenges.
• Ability to analyse and identify comprehensive Windows-based solutions considering all functional implications while developing workable solutions.
• Results and customer oriented with focus on Windows service delivery excellence.
• Team player with strong organisation and people handling skills in Windows project environments.
• Excellent communication skills, both oral and written, with the ability to present Windows technical solutions and influence stakeholders.
• Relevant Microsoft certifications (MCSA, MCSE, Azure certifications) would be advantageous.
• Experience with Windows monitoring tools (Performance Monitor) and Windows troubleshooting methodologies.

Benefits:
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