IT Infrastructure Engineer II

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Overview:

We are looking for an experienced Asset/CMDB Data Analyst to join our global IT team at Nielsen. In this role, you will work closely with business and IT stakeholders to ensure completeness, correctness and compliance of the organization’s IT ecosystem. If you have solid data analysis experience, sql skills, and a passion for implementing Asset Management/CMDB best practices, we want to hear from you!

Responsibilities:

• Collaboration: Collaborate with cross-functional teams including Infrastructure, security, business, vendors, and other stakeholders to identify opportunities for process improvement and innovation, gather business requirements and translate them into technical designs and process workflows for Asset Management.
• Data Integrity & Auditing: Perform regular "health checks" to ensure the data in the CMDB matches the physical and virtual reality of the IT environment.
• Stakeholder Collaboration: Working with Security teams (to find vulnerable assets) and Finance (for asset depreciation and cloud spend).
• Process Improvement: Refining the automated discovery patterns that pull data into the CMDB to reduce manual entry errors.
• Integration: Integrate IT Asset repositories with ServiceNow, databases and data lakes.
• Discovery & Integration Management: Analyze and validate data ingestion from discovery tools (like Microsoft Intune, JAMF, or ServiceNow Discovery) and external data sources.
• ITOM Awareness: Conceptual understanding of discovery tools and ITOM technologies.
• Support: Troubleshoot, triage and resolve asset discovery jobs to ensure inventory accuracy and completeness.
• Reporting: Develop complex analytics, data visualizations, and automated dashboards to support strategic decision-making.
• Documentation: Create and maintain comprehensive documentation, including technical specifications, configuration guides, standard operating procedures and runbooks

Qualifications:

• Bachelor's degree in Computer Science, Information Systems or related field
• Close to 4 years of hands-on working experience in CMDB/Asset Management Data analysis
• Data Modeling & SQL: Strong experience with relational/non-relational modeling (e.g., BigQuery, MySQL, ) and complex SQL.
• ETL/ELT Tools: Proficient in designing data movement pipelines.
• Advanced knowledge of BI platforms like Tableau, Power BI, or Looker.
• Exposure to any Cloud platforms or experience with cloud data warehousing (e.g., AWS, Azure, GCP) .
• Any scripting experience (REST API, JSON, AppScript, etc.)
• Excellent troubleshooting and analytical skills
• Strong communication skills with the ability to translate technical concepts to non-technical stakeholders and ability to interact with global teams
• Collaborative mindset with the ability to work effectively in a team environment, as well as independently with minimal supervision
• Ability to adapt to changing priorities and business needs in a fast-paced, dynamic environment
• Fluency in reading and speaking English

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.