IT & Information Security Specialist

We're quickly growing and super excited for you to join us!

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed

Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, São Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.

Why Topsort? Why now?

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

What it’s like to work at Topsort

At Topsort, we communicate openly and move fast. We say things as they are, challenge each other early, and embrace feedback with curiosity—it’s how we build better, faster. Every experiment has a purpose, and every outcome helps us make the next decision smarter. There’s no single formula for success here; we find what works, improve it, and scale it.

We’re collaborative internally and competitive externally—never the other way around. The pace is quick, sometimes a 100-mph kind of fast, and that’s what keeps it exciting. We act with intent, lift each other up, and turn bold ideas into real results. No endless meetings here—if it can be done today, it gets done today.

What Is This Role Like?

We’re looking for a driven, strategic, and sharp-witted IT & Information Security Officer to join Topsort and help us build the next generation of privacy-friendly advertising infrastructure. You will play a critical role in owning and scaling our security, risk, and compliance practices, ensuring we meet the highest standards across global frameworks such as SOC 2 Type II, ISO 27001, and GDPR.

This is a highly cross-functional and execution-focused role, where you will work closely with Engineering, Product, and Sales while also acting as a key point of contact for clients on all security and compliance matters.

In this role, you will:

• Security & Compliance Ownership: Own and evolve Topsort’s information security program, ensuring alignment with frameworks such as SOC 2 Type II, ISO 27001, and GDPR. Define, implement, and maintain policies, controls, and procedures.

• Client-Facing Security: Act as the primary point of contact for clients and prospects on security and compliance topics. Support RFPs, security questionnaires, and trust discussions to enable commercial success.

• Risk Management: Design and implement risk management frameworks. Identify, assess, and mitigate security risks across systems, processes, and third-party vendors.

• Data Privacy: Ensure compliance with global data privacy regulations. Partner with Product and Engineering to embed privacy-by-design principles across all solutions.

• Audit & Certification Management: Lead and coordinate internal and external audits, ensuring readiness and successful certification processes.

• Incident & Security Operations: Support incident response processes, monitor security posture, and continuously improve detection and prevention capabilities.

• Cross-Functional Collaboration: Work closely with Engineering, Product, and Sales teams to ensure security is embedded into product development and client interactions.

What We Think You Need to Be Successful

We’re open to candidates who don’t check every box but show strong potential.

Core Requirements & Experience

• Education & Skills: Bachelor’s degree in Computer Science, Information Security, or related field. Strong communication skills with the ability to translate technical concepts into business language.

• Security & Compliance Expertise: Proven experience managing or supporting frameworks such as SOC 2 Type II, ISO 27001, and data privacy regulations like GDPR.

• Risk & Security Knowledge: Strong understanding of risk management, cloud security, and application security principles.

• Execution Mindset: Hands-on, proactive, and comfortable building processes from scratch in fast-paced environments.

• Client-Facing Experience: Experience interacting with clients or supporting commercial teams in security-related discussions is highly valued.

• Entrepreneurial Mindset: Self-starter with strong ownership, adaptability, and ability to thrive in high-growth environments.

• Technical Fluency: Comfortable working closely with engineering teams and understanding technical architectures.

• AI Fluency & Continuous Learning: Demonstrated curiosity and ability to quickly learn and adopt new tools, including AI-driven solutions. Comfortable leveraging emerging technologies to improve security processes, automate workflows, and increase efficiency.

• Able to work onsite in our Boston (MA), Menlo Park (CA) or Santiago (CL) office 4 days a week.

What We Value

At Topsort, we seek professionals who embody the following qualities to drive our mission forward:

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.

• Team first: A low need for individual recognition, always prioritizing collective results over personal credit.

• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.

• Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.

• Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.

• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.

Do you sound like the right fit? Let's dive right in!