IT Helpdesk Technician F/M/X

PIP Global Safety

Location not specified

Posted: February 5, 2026

Required Skills

Job Description

We are looking for a proactive IT Helpdesk Technician F/M/X in Valencia (Spain) on a permanent contract , to provide first-level support to internal users, ensuring the proper functioning of IT systems and timely resolution of technical issues. The role involves close collaboration with the IT team and business units to maintain high service standards.

Key Responsibilities:

Respond to user requests via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues.
Install, configure, and maintain IT devices (PCs, laptops, printers, mobile devices).
Support the use of company software (Office 365, collaboration tools, etc.).
Escalate complex issues to the appropriate IT teams or external vendors.
Maintain documentation of issues, solutions, and IT procedures.
Assist in onboarding new employees with IT setup and access rights.

Skills Requirements :

Degree or diploma in Computer Science, Information Technology, or equivalent.
1–3 years of experience in IT support or helpdesk roles.
English (Professional level) to be able to communicate with internal & external stakeholders.
Good knowledge of Windows operating systems.
Basic knowledge of networking, VPNs, and cloud services.
Familiarity with Office 365, Active Directory, and common business applications.
Strong troubleshooting and problem-solving abilities.
Ability to manage multiple support requests efficiently.
Strong communication and customer-oriented mindset
Ability to work independently and as part of a team.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.