IT Helpdesk Support Engineer

VAMSystems

Doha, , Qatar permanent

Posted: March 30, 2026

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Quick Summary

We are seeking an IT Helpdesk Support Engineer to join our team in Doha, Qatar. The ideal candidate should have experience in providing technical assistance and support to customers over the phone or via email, with strong communication skills and proficiency in Microsoft products.

Required Skills

Microsoft certifications Windows Client Azure Remote Troubleshooting On-site Administration Oracle Configuration Data Protection Device Management Customer Service Managing Modern Desktop

Job Description

We are currently looking  IT Helpdesk Support Engineer our Qatar operations.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, or a related field
• Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
• Minimum 2 year of hands-on experience Microsoft Client and server platforms as a helpdesk technician
• Effective communication skills in both written and verbal forms
• Mandatory: Fluent Arabic & English speaker

Key Responsibilities

• Serving as the first point of contact for customers seeking technical assistance over the phone or email.
• support users on a functional level, by offering guidance on how to use systems and equipment.
• Performing remote troubleshooting through diagnostic techniques and pertinent questions.
• Performing on-site installations and support.
• Install and configure Windows and other desktop software.
• Configure and manage connectivity and storage
• Maintain Windows
• Protect devices and data
• Deploy Windows client
• Locally available candidates may only apply
•  

Joining time frame: 2 weeks (maximum 1 month)

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