IT Field Support Technician Level I I

SATechnologiesInc4

Charleston, SC, United States contract

Posted: November 11, 2016

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Required Skills

Customer Service IT Support Microsoft Suite Networking Hardware Support Escalation Integration Support Switches Servers Routers

Job Description

Satincorp (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.

We guarantee you the best rate for your skills and performance.

Position: IT Field Support Technician Level I I

Location: Charleston SC

Duration: 36 Month

REPORTS TO: Director of Customer Support Information Technology

JOB GOAL: To provide on-site technical support for computers and peripheral equipment

PERFORMANCE RESPONSIBILITIES:

• Travel between various schools to provide on- site technical support for computers peripheral equipment, Ipads, Chromebooks as well as audio visual equipment.
• Escalate service request as needed
• Have general IT knowledge
• Use Microsoft Word and Excel
• Support level 1 tasks for Network Operations team related to switches, severs and routers directed by Network Network Operations Staff
• Performs other related duties as assigned by manager and/or assistant manager

JOB QUALIFICATIONS:

EDUCATION: High School Diploma/GED

EXPERIENCE: Hands on IT support experience 3-5 years

• A+ Certification preferred
• Net + Certifications

EMPLOYMENT TERMS: School Term

Syed Mohammad Asif

408 775 7468

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