IT Engineer

Confidential

Not specified permanent

Posted: February 5, 2026

Required Skills

Job Description

IT Engineer
(On-call, 2 night shifts per week)

Virtuozzo is a pioneer in software for hosting providers and cloud services, delivering a broad portfolio of IaaS, PaaS, and SaaS solutions on top of our cloud infrastructure.

Role Summary

You’ll join IT & Cloud Operations to keep our platforms secure, reliable, and efficient. The role blends internal IT with production operations: automate routine work, run OpenStack-based infrastructure, resolve incidents, and help colleagues via the helpdesk. You’ll also take part in an on-call rotation with night shifts.

Key Responsibilities

Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls).

Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch).

Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups.

Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA).

Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks.

Drive performance tuning, load testing, and reliability KPIs.

Participate in the on-call rotation.

Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD).

Document data center infrastructure, standards, and operational procedures.

What you bring

Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills

Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls).

Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration).

Automation tools; scripting in Bash and/or Python.

Familiarity with Microsoft 365 and identity/SSO/MFA.

Clear communication in distributed teams; English B2+.

Nice to Have

Certifications such as RHCSA, RHCE, RHCA, or similar.

Previous experience in an IT helpdesk or support role.

Cloud: OpenStack experience is preferred.

What We Offer

A role at the forefront of cloud technology with real impact and growth opportunities

A collaborative environment where your ideas are valued and shipped

Other perks and engagement opportunities

Share options

Referral bonuses

Full-time employment with 22 000 - 30 000 USD gross salary yearly

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