IT Endpoint Engineer

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

The Role:

At Fanatics, technology enables speed, scale, and a great employee experience. We’re looking for a hands-on IT Endpoint Engineer to help deliver a secure, modern, and reliable endpoint environment across Windows, macOS, and mobile devices.

In this role, you’ll own the day-to-day management of our endpoint platforms, ensuring devices are seamlessly deployed, securely configured, and consistently maintained. You’ll partner closely with Service Desk, Security, and Infrastructure teams to improve operational efficiency, strengthen endpoint security, and enhance the employee experience.

This is a primarily operational role with opportunities to drive automation, standardization, and continuous improvement as our environment continues to grow.

What You'll Do:

Endpoint Management & Provisioning

• Administer and support enterprise endpoint platforms including Microsoft Intune and Jamf Pro.

• Manage device enrollment, configuration profiles, compliance policies, and lifecycle management across Windows, macOS, iOS, and Android.

• Implement and support automated provisioning using Windows Autopilot and Apple Business Manager.

• Maintain standardized device configurations and operational documentation.

Application & Patch Management

• Package, test, and deploy applications across Windows and macOS environments.

• Execute operating system and third-party patching to maintain device health and security.

• Monitor deployments, troubleshoot issues, and ensure reliable delivery at scale.

Endpoint Security & Compliance

• Implement and maintain endpoint security controls including device encryption, hardening baselines, and compliance policies.

• Support device compliance and Conditional Access requirements through Entra ID.

• Partner with Security teams to identify and remediate endpoint vulnerabilities.

Support & Continuous Improvement

• Provide support for complex endpoint issues and perform root cause analysis.

• Identify opportunities to improve reliability, reduce manual effort, and enhance the end-user experience.

• Develop automation using PowerShell

• Collaborate with cross-functional teams to deliver a consistent and secure endpoint environment.

What We’re Looking For:

• 4–7 years of experience in endpoint engineering, device management, or end-user computing.

• Hands-on experience with Microsoft Intune and Jamf Pro in an enterprise environment.

• Experience managing Windows, macOS, and mobile platforms at scale.

• Strong background in application packaging, deployment, and patch management.

• Experience supporting endpoint security controls and vulnerability remediation.

• Intermediate scripting skills (PowerShell, Bash, or similar).

• Familiarity with endpoint protection, vulnerability management, and IT service management platforms.

• Strong troubleshooting, documentation, and cross-team communication skills.

• A proactive, ownership mindset with a focus on continuous improvement.

Preferred Qualifications:

• Microsoft or Jamf certifications

• Experience in a fast-paced or high-growth environment

• Familiarity with ITIL practices or structured change management

Achieving our goals requires strong collaboration and partnership between our teams and our internal stakeholders. To best support this, the person who accepts this role is expected to be on site, in office four days per week. To provide our employees with flexibility, we offer a unique benefit where employees at Fanatics' corporate entity can work remotely for up to four weeks per year, which can be taken in daily or weekly increments.

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range
$130,000—$140,000 USD