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IT Desktop Services Administrator

futuremobilitycorpltd

Santa Clara, CA, United States permanent

Posted: July 6, 2017

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Quick Summary

IT Desktop Services Administrator is responsible for providing best-in-class support to internal IT systems, ensuring high-quality service delivery and continuous improvement.

Job Description

Future Mobility Corporation is leading the next-generation technology innovation and integration for the global auto industry. With our broad talent base, we are building premium smart electric cars in China and shaping the future for automobiles globally. FMC is searching for talented, self-motivated professionals to work in a free-thinking culture creating the next gen premium entry EVs with the highest autonomous technologies at our Santa Clara, CA facility.

Under the direction the Team Leader, IT Systems – NA, IT Desktop Services Administrator will provide best in class support to internal stakeholders. The IT Desktop Services Administrator will use automation technologies to deploy end points. The role will document and perform administrative tasks such as purchasing, and inventory and asset management. Flexibility to provide additional IT support and services, where needed, is required. 

B. Responsibilities (essential to the position) 

1. Experience with Windows 7, Win 10, OSX, and Linux environments 

2. Familiar with IT systems. 

3. Knowledge of Microsoft O365 and applications, Microsoft SharePoint 

4. Assess IT infrastructure on a regular basis to ensure it continues to meet necessary demands -- including email, network maintenance, security, hardware management, etc. 

5. Assist with installation of new hardware + software and help train employees on use. 

6. Excellent troubleshooting and problem solving abilities. 

7. Ability to work independently and in a cohesive team with excellent communication and interpersonal skills. 

8. Expertise in desktop, laptop, printer, and multiple mobile platforms. 

9. Passionate and enthusiastic about IT technology. Self-motivation is a must. 

10. Passionate about IT and learning new technologies, 

11. On-call rotation for support of systems outside of normal business hours as well as, occasionally require being available to perform maintenance during non-business hours and over weekends. 

12. Intermediate networking knowledge preferred. VPN, Firewall, Router, switch technologies.

B. Requirements:

1. Industry background: 

· 3+ Years of Information Technology Background 

2. Knowledge and skills: 

· 3+ Years providing enterprise level desktop support 

3. Education / Training: 

· Bachelors in CS or equivelent, or 5+ Years industry experience

Industry Certifications a plus (ie Microsoft, Cisco) 

4. Competencies: 

· Proven track record of maintaining IT structural integrity. 

· Intermediate networking knowledge preferred. VPN, Firewall, Router, switch technologies

All your information will be kept confidential according to EEO guidelines.

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