IT Co-Op

Massschoolbuildings

Boston, Massachusetts Hybrid permanent

Posted: April 13, 2026

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Quick Summary

Assist in IT operations, including software development, technical troubleshooting, and end-user support, with a focus on a hybrid environment.

Required Skills

Technical Aptitude Problem Solving Customer Service Technical Troubleshooting IT Asset Management Software Development Documentation Team Collaboration

Job Description

Summary

The IT Co-op is 37.5 hour/week position that supports the work of the IT department. The IT Co-op will work with IT team members on various tasks and projects in a hybrid environment. The IT Co-op will have an opportunity to observe and participate in IT operations including software development, technical troubleshooting, IT inventory tracking, testing, and providing end-user support. The IT Co-op will require a strong technical aptitude, ability to solve problems, and will be enthusiastic about technology and assisting others. This role must work well in a team environment and have a strong willingness to learn.

Essential Functions:
• Assist the IT team with end-user technical support and projects as assigned

• Provide hands on deskside IT hardware troubleshooting and support, including peripherals

• Support IT Development and Business Analyst teams on tasks and projects regarding IT software development initiatives

• Provide support with IT asset inventory data and tracking

• Assist with MSBA application and website testing

• Create and update technical documentation

• Job shadowing with IT Team members

• Other tasks as assigned

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