IT Business Application Engineer, Workday & HR Systems

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the Role

We are seeking an IT Application Engineer to partner with our HR team in building a secure, scalable backbone for Netskope’s continued growth. As the technical steward of our enterprise HR systems, you will go beyond standard administration to focus on the full engineering lifecycle of our business-critical applications. In this role, you will own the IT security, disaster recovery, backend and integrations for Workday and architect the solutions that connect our people data to the rest of the business. You will be responsible for designing backend architecture, automating workflows, and building robust integrations, all while ensuring strict adherence to IT governance, security standards, and data integrity.

Responsibilities

System Architecture & Advanced Configuration

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Technical Ownership: Serve as a technical IT lead (integration design, test and troubleshoot) for the Workday ecosystem.

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Release Management: Lead bi-annual releases by analyzing "What’s New" reports, executing regression testing, and identifying optimization opportunities.

Integration Engineering & Middleware

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Native Integrations: Develop robust integrations using Workday Studio (assembly/debugging), EIBs, DT/XSLT, Core Connectors, BIRT Templates, and Orchestrate.

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Enterprise Middleware (iPaaS): Architect cross-platform workflows (e.g., HRIS to ERP/CRM) using iPaaS solutions such as Workato.

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API Management: Implement secure data exchange solutions using REST/SOAP APIs.

Security, Identity & Compliance

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Identity Management: Collaborate with IT Security to manage SSO/SAML configurations and SCIM provisioning (Okta), ensuring automated "hire-to-retire" access.

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Security Architecture: Enforce Role-Based Access Control (RBAC) and Segregation of Duties (SoD).

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Governance: Conduct system audits to ensure strict adherence to SOX, SOC2, GDPR, CCPA, and internal IT General Controls (ITGC).

Operations & Stakeholder Management

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Escalation Management: Act as the Tier 2/3 escalation point for complex system issues and integration failures.

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Root Cause Analysis: Resolve data discrepancies between HRIS and downstream systems (ERP, ITSM, Active Directory, third party applications).

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Technical Communication: Translate complex technical constraints into clear, actionable insights for all stakeholders.

Qualifications

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Experience: 4+ years of experience in Enterprise Systems Engineering or HRIS Administration.

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Workday Mastery: Deep technical knowledge of Workday integrations, Security, and Reporting.

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Integration Toolkit: Proven experience with Workday Studio and iPaaS tools (Workato or similar).

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Data Proficiency: Proficiency in WQL / SQL and experience using APIs (REST/SOAP) for data extraction and manipulation.

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Data Protection: Good understanding of PGP encryption/decryption concept and SFTP

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Identity Protocols: Familiarity with Okta lifecycle management, SSO, SAML, and SCIM provisioning.

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Compliance Mindset: Experience working in a public company or highly regulated environment, with critical familiarity regarding SOX/ITGC audits.

Core Competencies:

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Communication: The ability to explain an API error to stakeholders without using jargon.

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Problem Solving: Strong capability to perform root-cause analysis on synchronization failures between disparate systems.

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Language: Fluent in English.

Nice-to-Haves:

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Automation: Experience with scripting languages (Python, PowerShell, or JavaScript).

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Certification: Active Workday Pro or Partner certification in Integrations, Studio, and/or Core HCM.

About You

You are a detail-oriented professional with a passion for ensuring data integrity and governance. With expertise in managing sensitive data, particularly HR-related information, you excel in creating and maintaining processes that ensure data is accurate, secure, and aligned with business goals. You thrive in a collaborative environment, working closely with stakeholders and technical teams to drive a data-driven culture across the organization.

#LI-TD1

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.