IT Business Analyst - PLM

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The IT Business Analyst will be responsible for supporting business analysis activities within the PLM ecosystem (Windchill, ThingWorx, and related enterprise systems).

This role involves understanding business requirements, documenting functional specifications, and supporting solution delivery, working closely with business stakeholders, development teams, and QA teams to ensure successful implementation of solutions.
Job Description – IT Business Analyst (PLM)

Experience: 3–7 Years

Position Summary

The IT Business Analyst will be responsible for supporting business analysis activities within the PLM ecosystem (Windchill, ThingWorx, and related enterprise systems).

This role involves understanding business requirements, documenting functional specifications, and supporting solution delivery, working closely with business stakeholders, development teams, and QA teams to ensure successful implementation of solutions.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have a long-term sustainable impact.

Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

Roles and Responsibilities

Business Requirements & Analysis

• Work with business stakeholders and functional teams to understand business processes and requirements.

• Gather, analyze, and document business and functional requirements.

• Assist in translating business needs into clear and structured requirements.

• Support clarification of requirements during development and testing phases.

Functional Documentation

• Prepare and maintain documentation such as: Functional specifications User stories Process flows and use cases

• Ensure requirements are clearly documented and aligned with business objectives.

• Support creation of acceptance criteria for user stories.

PLM & Process Understanding

• Support analysis of business processes related to PLM systems (Windchill, ThingWorx).

• Assist in understanding dependencies across systems and workstreams.

• Work with teams to ensure solutions align with business workflows and processes.

Stakeholder Collaboration

• Collaborate with Business Leads, Developers, and QA teams.

• Participate in requirement discussions, workshops, and walkthroughs.

• Communicate requirements, changes, and clarifications effectively.

Agile Support

• Participate in Agile (Scrum) activities including backlog grooming, sprint planning, and reviews.

• Support Product Owners in backlog management and prioritization.

• Ensure user stories are well-defined and ready for development.

Testing & Validation Support

• Assist in defining test scenarios and validating business requirements.

• Support UAT (User Acceptance Testing) activities.

• Ensure delivered solutions meet business expectations.

Dependency & Issue Tracking

• Help identify dependencies across workstreams and systems.

• Track issues, clarifications, and requirement gaps.

• Support resolution of functional issues during delivery.

Must Have (Minimum Qualifications)

• Bachelor’s degree in Engineering, IT, Business, or related field

• 3–7 years of experience as a Business Analyst in IT projects

• Experience in: Requirement gathering and documentation Writing user stories and functional specifications

• Exposure to: PLM systems (Windchill, ThingWorx or similar) Enterprise applications or system integrations

• Familiarity with Agile/Scrum methodologies

• Strong communication and analytical skills

Nice to Have (Preferred Qualifications)

• Experience in PLM-related projects or product lifecycle processes

• Exposure to systems like CAD, ERP, or MES

• Knowledge of process modeling tools (Visio, BPMN, etc.)

• Experience working in global or distributed teams

Key Competencies

• Business Analysis & Requirement Gathering

• Documentation & Communication

• Problem Solving

• Stakeholder Collaboration

• Attention to Detail

• Learning Agility

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Additional Responsibilities may include the following and other duties may be assigned.

• Engages with business leaders to understand how strategies and data-driven changes can improve efficiencies and add value.

• Work with data sets to define use cases to improve products, processes and/or services.

• Collaborates with Business Relationship Manager (BRM), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.

• Drives business agenda during solution delivery process.

• Functional Skills: Ability to analyze data and trends in order to develop recommendations to solve business problems.

• Additional Skills: Problem Solving, Detail Oriented, Cross-Functional Collaboration, Customer Service, Process Improvement, Communication.

• Technology: Understanding of systems, software and technological concepts, Familiarity with data analysis tools and data modeling methodologies.

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments.

Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.

Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. Requires 2+ years of experience with a High School Diploma or equivalent or Advanced Degree with 0 years of experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here