IT Business Analyst Data Driven Saas

Fuku

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia permanent

Posted: February 10, 2026

Quick Summary

Work with the latest technology in a data-driven, AI-enabled European company serving enterprise customers. Collaborate with a team of data engineers, scientists, and analytics engineers, providing opportunities for learning and professional growth. Make a direct impact by engaging with end customers to understand their strategic goals and translating these into actionable steps for the Product Manager.

Required Skills

Job Description

IT Business Analyst (Data Driven SaaS)
Location: KL Bangsar South (Hybrid)
Company: EU Data SaaS Company

Why You Should Apply
- Work with the latest technology in a data-driven, AI-enabled European company serving enterprise customers.
- Collaborate with a team of data engineers, scientists, and analytics engineers, providing opportunities for learning and professional growth.
- Make a direct impact by engaging with end customers to understand their strategic goals and translating these into actionable steps for the Product Manager.

Key Responsibilities
- Ensure data operations and quality, recognizing that good data input leads to valuable insights.
- Track customer usage and utilization, providing support during onboarding and training.
- Deliver first-level technical and functional customer support.
- Assist with customer onboarding, training, and data integration to ensure customer success.
- Develop dashboards and data visualizations for both internal and external stakeholders.

Requirements
- Proficiency in SQL and Python for data transformation, cleaning, and preparation.
- Comfortable communicating with new customers, including those who are non-technical or new to the product.
- Strong storytelling skills, with the ability to turn data into clear, commercially actionable insights.
- Suitable backgrounds include Data Analyst, IT Business Analyst, or Customer Success roles within data-driven product companies.

About the Company & Team
- Clear career path into Data Analytics, Data Consultant, or Product Owner roles.
- Funded SaaS technology/product company with a niche product and a large customer base.
- Opportunity to work with global customers, with a European head office and a Malaysian engineering hub.

How to Apply
- Click the “apply” button. You may submit your CV or share your LinkedIn profile—just send what you have.
- The recruiter is available to provide more information before you apply.
- Every applicant or enquiry will receive a reply.

Additional Notes
- Employment passes, work visas, or relocation support are not provided.
- Only candidates with work rights in Malaysia will be considered.

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