IT Administrator

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote

• Pay wired directly to your bank account

• $50 Monthly Stipend

• Annual Bonus

• Flexible PTO

• Enjoy company time off during some of the major US Holidays

• Career fast track for performers and internal mobility

• Learn from a team of Stanford, MIT, Google, and Harvard alumni

Grow With Us

Our Engineering Team is composed of passionate, driven, and talented individuals who build and innovate cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities.
We’re looking for a skilled IT Administrator to join our growing team. You’ll play a key role in keeping our work efficient, and scalable—while supporting our developers to deliver exceptional software.
This position follows the US time zone.

Day in the Life

IT and Security System Administration

• Manage and maintain the organization’s IT infrastructure, including servers, networks, and security systems

• Monitor and troubleshoot hardware and software issues to minimize downtime and ensure quick resolutions

• Administer and support desktops, laptops, mobile devices, and other end-user systems

• Perform routine maintenance, including system updates, backups, and disaster recovery procedures

• Maintain and update documentation for IT infrastructure, configurations, and procedures

• Provide technical support across the organization, addressing IT-related inquiries and issues

• Train employees on IT systems, applications, and security best practices

• Deliver Tier 1 and Tier 2 problem identification, diagnosis, and resolution

Who You Are

• 2+ years of experience as an IT Specialist

• Strong understanding of requirement management and roadmap development with product managers

• Collaborative mindset with a track record of effective cross-functional teamwork

• Experience working with globally distributed teams

• Quick learner with curiosity for new technologies and systems.Self-motivated, proactive, and adaptable

• Comfortable communicating with team members across different regions, like China, Singapore, Canada and North America

Know More About Workstream

• https://www.workstream.us/blog/funding-series-b

• https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/

• https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.