Invoice Processing Specialist

Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.

Our commitment to excellence has been recognised with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024). Most recently, Fulkrum was named the 2025 winner in the People, Culture & Optimisation category at the EIC North & Central America Regional Awards.

Our Kuala Lumpur office is currently seeking a highly motivated Invoice Processing Specialist to join our dynamic team. 

Role Overview

The Invoice Processing Specialist plays a key role in supporting global financial operations by overseeing and coordinating the end-to-end invoice processing function. In addition to carrying out standard processing duties, this senior role provides guidance, training, and support to junior team members to ensure the consistent delivery of accurate and timely financial administration.

Working closely with the Global Accounts Manager and regional teams, the Invoice Processing Specialist ensures compliance with internal controls, drives improvements in processes, and serves as an escalation point for complex queries. The ideal candidate is detail-oriented, proactive, and experienced in managing workload priorities while supporting a team environment.

Main Responsibilities (include but are not limited to):

Core Accounts Administration and Invoice Processing

· Perform day-to-day accounts administration duties, ensuring accuracy and adherence to company processes.

· Receive, review, and process inspector invoices using internal systems and accounting software (e.g., IRIS, Sage).

· Confirm that all invoices comply with company policy, including validation of hours, days worked, and eligible expenses.

· Verify invoices meet local tax requirements and internal accounting procedures.

Team Support & Oversight

· Act as the first point of contact for junior team members regarding invoice processing questions and queries.

· Mentor, train, and support newer or less-experienced staff, helping maintain consistent standards across the team.

· Assist the Global Accounts Manager by monitoring team workload and distributing tasks when required.

· Support in onboarding new team members by explaining procedures, workflows, and accounting systems.

Query Resolution & Issue Escalation

· Manage complex discrepancies or supplier queries that require senior input.

· Provide guidance to the team on handling invoice issues and follow-up processes.

· Ensure all open queries are tracked, followed up, and resolved in line with required deadlines.

Compliance, Accuracy & Process Improvement

· Maintain a high level of accuracy and ensure all processed invoices align with company policies and accounting standards.

· Keep updated on changes to systems, processes, and financial controls, and help communicate these updates to the team.

· Assist in reviewing workflows and recommend improvements to optimise efficiency and reduce errors.

Deadline Management & Reporting

· Ensure all invoicing deadlines are met across both individual and team workloads.

· Support coordination with the wider accounts team to maintain consistent and efficient processing.

· Provide regular updates to the Global Accounts Manager on team progress, issues, and any areas requiring attention.

· Report on the number of invoices processed, rejected and queried.

General Support

· Provide advanced administrative support to the Global Accounts Manager as required.

· Assist with ad-hoc projects, reconciliations, or reporting tasks that require senior-level oversight.

· Contribute to a collaborative, supportive, and efficient working environment.

Skills and Qualifications

· Strong proficiency in MS Office, particularly Excel.

· Prior experience using accounting systems.

· Proven ability to process invoices accurately and manage complex queries.

· Experience supporting or mentoring team members is highly desirable.

· Excellent attention to detail with the ability to identify and correct discrepancies.

· Strong communication skills, both written and verbal, with the ability to liaise confidently with suppliers, colleagues, and senior staff.

· Highly organised, with the ability to prioritise and meet deadlines in a fast-paced environment.

· Proactive, solution-focused approach and ability to work both independently and collaboratively.

· Proficient in written and spoken English.

HSE Awareness

All personnel are made aware of Fulkrum’s Health and Safety policy and procedures during the Onboarding process.

Why Join Us?

This is an exciting opportunity for a driven Invoice Processing Specialist to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you’ll make a tangible impact while advancing your career in the thriving global business sector.

We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated.

Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation.

Apply now and become a valued part of our growing team! 

Fulkrum