Investigator, Anti Money Laundering

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

The Role

Our Financial Crimes team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. They’re motivated collaborators who want to make things better, simpler, and stronger. The AML Investigator is a highly analytical hunter and a pivotal component of our financial crimes practice. Deterrence is the name of the game here - this role focuses on identifying events that constitute true financial crime, helping provide relevant documentation to FINTRAC and law enforcement.

What you’ll be doing

• Review customer transactions and account activity flagged by monitoring systems and internal teams, conducting thorough investigations into unusual or suspicious activity using AML regulations and financial crime typologies to inform risk-based decisions

• Prepare clear, accurate, and timely Suspicious Transaction Reports (STRs) for submission to FINTRAC, maintaining high-quality, well-documented case records across a high volume of investigations

• Identify control gaps and areas of financial crime risk across processes and workflows, contributing to stronger risk mitigation practices

• Assess and execute risk mitigation actions, including account restrictions and customer offboarding, in accordance with internal procedures and timelines

• Conduct ad hoc reviews of escalations, acting as a point of escalation for complex cases and providing clear, evidence-based recommendations

• Support team effectiveness by providing mentorship, sharing best practices, and contributing to onboarding efforts

• Uphold high standards of quality assurance by ensuring investigations meet regulatory requirements and internal expectations, including reviewing work and providing constructive feedback

• Stay informed on trends in the Canadian financial crime landscape to proactively detect emerging threats

Who we are looking for

• You have at least 2 years of experience conducting AML investigations in a regulated environment

• You have strong analytical skills with the ability to quickly identify patterns, assess risk, and make sound decisions

• You have high attention to detail, adhere to established processes and are a critical part of ensuring regulatory requirements are met

• You have clear and concise communication skills, with the ability to present findings to both technical and non-technical stakeholders

• You’re a relationship builder, have a collaborative mindset driven to learn from others and share your knowledge

• You quickly adapt to new technologies, tools, and programs in a dynamic environment

• Designations such as CAMS are considered an asset

As we are looking for multiple individuals to join our team, we will be hiring in 3 cohorts. Our start dates for each class are as follows:

Monday, June 1st, Monday June 8th and Monday June 15th

🚀 Total Rewards

As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes equity — empowering employees to share directly in our momentum today and in the meaningful value we create for years to come.

• Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond.

• Equity Ownership: At Neo, you don’t just work here, you own a piece of what we’re building. As a full-time team member, you share directly in the upside of one of Canada’s fastest-growing companies. When we win, you win — with real ownership and meaningful long-term wealth-building potential tied to our success.

What does life as an Owner at Neo Include?

🇨🇦 You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it

📈 Ownership structure that enables you to share in our path to victory

👥 Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence

❤️‍🩹 Flexible health benefits & life insurance

🌴 21 Days PTO + stat holidays, and personal leave

💪 Health & personal spending accounts

🤑 A wide variety of discounts through our partner network

🏠 Access to early use of products and discounts on fixed-term Neo mortgages

👶 Parental top-up & equity vesting during long term leave

🎉 Neo Night events

🧠 Company wide huddles, and education

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

At Neo, ownership is part of how we think and operate. For select roles, equity participation reinforces that mindset by giving employees a direct stake in the company’s long-term success. Regardless of role, every team member is expected to think like an owner and make decisions that move the business forward.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.

Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.