Investigator (Abuse of Persons) Roster/Pool

Location: Home-based, with travel as required

Contract: Service contract / consultancy. The candidate will be contracted by the relevant section of MSF throughout the agreed period to conclude the investigation.

Duration: This position is needs-based and the successful applicants will be added to MSF’s pool of investigators. This is not a full-time position, and MSF will call investigators as needed.

Starting date: On demand from the 15th June 2026

Deadline to apply: 03rd of May 2026

I. MSF INTERNATIONAL

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.

II. POSITION BACKGROUND

MSF is committed to creating a safe, respectful, and dignified environment for its patients, their caretakers, and the communities in which it works, and for all its volunteers and staff. To this end, all sections of MSF have adopted Behavioural Commitments designed to ensure all staff are aware of their obligations to create a safe working environment free from abuse and inappropriate behaviour. MSF is committed to the prevention of abuse and upholding its obligation to address all allegations of abuse in a timely and professional manner. MSF has established systems to address and respond to abuse across its operations and in its offices.

III. PLACE IN THE ORGANISATION

MSF maintains a pool (roster) of external investigators managed by the Global Pool of Investigators Manager (GPIM) that are used to investigate allegations of abuse of persons. Investigations can be requested by any MSF office and operational centre, and the GPIM assigns investigators from the pool to work with relevant safeguarding/behavioural leads and investigation managers in MSF, in line with MSF’s standards of case management.

IV. OBJECTIVES OF THE POSITION

MSF is committed to zero tolerance of abuse. The purpose of the position of investigator is to conduct investigations into abuse of persons, in line with MSF’s standards of case management, and the terms of reference for the investigation provided by MSF.

V. MAIN RESPONSIBILITIES

• Perform investigations of different types of abuse (of persons) including sexual exploitation, abuse, and harassment; abuse of power; all forms of discrimination; harassment; bullying; exploitation, and other breaches of MSF’s Behavioural Commitments, Codes of Conduct.

• Collect evidence, interview victims/survivors, witnesses and subjects of complaint, review documents, and perform analysis of the evidence, in line with guidance provided by the investigations manager

• For each investigation, maintain and update records, protocols, and case management system as required by the investigation manager.

• Ensure that investigations are conducted according to established safeguarding principles, including adopting a survivor-centred approach and a trauma informed approach, as well as ensuring due process and confidentiality, and declaring any actual or potential conflicts of interest.

• Complete required forms and templates for the investigation, as assigned by the investigation manager and as agreed in terms of reference for the investigation. Deliver required documents in a timely and professional manner to the investigations manager.

• Prepare thorough and concise investigation reports that are of a consistently high-quality with soundly based findings, conclusions, and appropriate recommendations, in line with provided templates and instructions of the investigations manager.

• Ensure data is secured in line with MSF’s entities data protection policies.

• Any other tasks assigned by the investigations manager or safeguarding/behaviour unit lead as relates to the investigation being conducted.