Inventory Controller

Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

The Inventory Controller will be responsible for managing and streamlining inventory operations, ensuring
accurate stock levels, timely dispatch, and smooth vendor coordination. The role involves maintaining
system accuracy, preparing reports, and providing critical support for sensor dispatch and replacements,
all while ensuring SLA adherence and customer satisfaction.

Key Responsibilities:
1. Dispatching Daily Inventory Items
○ Ensure timely and accurate dispatch of all daily inventory items.
2. Placing Orders with Vendors
○ Raise and manage purchase orders within procurement timelines.
○ Ensure stock levels are maintained to avoid shortages or excess.
3. Sensor Replacement Support
○ Coordinate and provide timely support for all sensor replacement requests.
4. System Updates
○ Accurately update stock movements and transactions in Zoho and ICAP systems.
5. Inventory Reporting
○ Prepare and maintain daily, weekly, and monthly inventory reports.
6. Support Ticket Resolution
○ Resolve queries and escalation tickets related to sensor delivery and replacement.

Key Skills & Competencies:
● Strong knowledge of inventory management and supply chain processes.
● Hands-on experience with ERP tools (Zoho preferred).
● Proficiency in MS Excel and reporting tools.
● Strong vendor management and negotiation skills.
● Attention to detail with high accuracy in data handling.
● Ability to prioritize tasks and meet deadlines under pressure.
● Customer-oriented with good problem-solving skills.