Interview Program Manager

About the Team

At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this mission requires hiring extraordinary talent across research, engineering, product, policy, operations, and leadership roles. The Recruiting team sits at the center of this effort, responsible for identifying, attracting, and delivering world-class candidates who align with OpenAI’s values and ambitions.

The Recruiting team is responsible for identifying, assessing, and hiring people who raise OpenAI’s bar while strengthening our culture and execution. Recruiting Operations builds the systems, workflows, and quality standards that allow hiring to scale without sacrificing rigor or candidate experience.

Interviewer Programs are a key part of this infrastructure. This function builds the systems that support strong interviewing, including:

• interviewer onboarding and training

• certification and activation pathways

• calibration and feedback quality programs

• visibility into interviewer readiness and supply

• operational mechanisms that help hiring teams trust interview signal

As OpenAI continues to scale, this work ensures our interview process remains consistent, fair, and high-signal across the company.

About the Role

As a Program Manager for Interviewer Programs, you will design and scale the systems that help interviewers ramp quickly, stay calibrated, and deliver consistent interview signal over time.

You will partner closely with Recruiting Operations, recruiting leadership, candidate experience, systems, and analytics teams to translate hiring needs into practical programs, workflows, and operational infrastructure.

This role focuses on building durable systems rather than coordinating projects. The right candidate is a systems-minded builder who enjoys turning ambiguous problems into scalable programs that improve interviewer readiness and trust in the interview process.

In this role you will:

• Designing and scaling interviewer onboarding programs that help new interviewers move from training enrollment to live interview readiness

• Building certification, shadowing, calibration, and refresh pathways so interviewer readiness stays current over time

• Developing operating mechanisms for interviewer programs, including dashboards, SOPs, program cadences, and escalation paths

• Partnering with Recruiting Operations, recruiting leadership, and coordination teams to improve interviewer activation, readiness visibility, and supply planning

• Strengthening trust in interview signal through calibration programs, feedback quality expectations, and remediation pathways

• Embedding AI-first practices into interviewer enablement, including AI-assisted training, documentation, and program tooling

• Measuring program health through operational metrics, such as readiness coverage, certification rates, calibration participation, activation speed, and interviewer supply health

• Reducing manual operational work by building scalable, self-serve systems for interviewers, recruiters, and program stakeholders

You'll thrive in this role if you have:

• Experience building or scaling interviewer training, enablement, or readiness programs in a high-growth environment

• Strong program management experience in recruiting operations, interview operations, enablement, learning design, or similar operational domains

• Demonstrated ability to design repeatable systems, not just manage one-off programs

• Comfort working with AI-enabled tools and workflows that improve operational quality and efficiency

• Strong communication and facilitation skills, with the ability to work across technical and non-technical teams

• A systems-thinking mindset that connects process, tooling, data, training, and stakeholder behavior into a cohesive operating model

• Strong judgment and prioritization in fast-moving, ambiguous environments

• Familiarity with interviewer calibration, feedback quality, recruiting systems, or assessment tooling is a plus

Workplace & Location
This role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.