Interpreter Project Coordinator

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!

So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That’s enough about us – what about you?

We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

Position Summary

As a Project Coordinator in Interpretation Services you will serve as support to existing clients and manage and coordinate the completion of interpretation projects. This is a dynamic role where you work closely with the clients as well as the sales teams to ensure the highest quality of standard for all projects you oversee.

Description

• Consult and educate sales and clients regarding interpretation service options and the interpretation coordination process.

• Liaise with clients and sales to ensure that individual projects are set up appropriately.

• Oversee the execution of projects with keen attention to detail, resulting in a successful event, meeting or appointment.

• Manage all logistical matters related to simultaneous interpretation events from beginning to end, working with client, vendors and interpreters to ensure a successful event.

• Comply with internal regulations, processes and procedures in line with ISO standards.

• Discuss issues with clients, sales and interpreters and creatively problem solve to alleviate issues, including trouble-shooting problem projects or events.

• Juggle multiple projects and priorities simultaneously in a fast-paced environment.

• Understand and abide by individual project instructions.

• Establish and maintain excellent relationships with contract interpreters, language raters, equipment vendors, sales and clients.

• Negotiate rates on a broad scale or on a project by project basis with contract vendors.

• Clearly and effectively communicate any issues/updates/caveats or additional information to sales or clients as soon as that information is available.

• Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data.

• Perform other special projects or duties when required.

As a Project Coordinator you are a

• Creative thinker – You are curious and unafraid to ask questions

• Innovator – You are willing to initiate changes and introduce new ideas

• Hard worker – You are industrious and diligent in everything you do

Required Skills

• Excellent written and verbal English communication skills

• Excellent problem solving and analytical skills

• Knowledge of the legal industry in North and South America

• Strong interpersonal skills

• Superior organization skills, time management, and attention to detail

• Event planning, customer service, or project management experience preferred

• Minimum Bachelor’s degree or equivalent

• Minimum 1-2 years of professional work experience; preferably in a fast-paced environment

In order to apply, please submit your CV in English

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