Interoperability Specialist

Job Summary

The Interop Specialist I shall be responsible for collecting and documenting the interface requirements for customers of Timeless Medical Systems® (TMS). This includes providing direction to the customers to ensure these interfaces work optimally with the TMS software. The Interop Specialist I will assist with interface testing and troubleshooting to ensure the successful implementation of HL7 interfaces between Electronic Medical Record (EMR) systems and TMS. Additionally, this individual will strive to continually improve TMS integration approach and/or future functionality by translating customer business needs and/or requirements into product enhancements. Experience working with EHR such as Epic and Cerner as well as knowledge of HL7 protocols and BridgeLink is preferred.

Your employment duties will consist of an Interop Specialist I as required by the Company and listed below. This list is not to be taken as fixed or exhaustive however, and you will be expected to perform any reasonable employment task assigned by a leader.  

Competencies

Problem Solving

Results Orientation

Critical Thinking Skills

Communication

Team Player

Adaptation

Job Duties

Works with TMS project teams to support the successful implementation of HL7 interfaces.

Participates in customer meetings as the HL7 interface subject matter expert who contains the ability to guide the conversation to positive and sustainable outcomes.

Executes detailed documentation in specified tools (e.g., excel, Smartsheet, JIRA, ZenDesk, etc.) in a manner that is understood by all stakeholders. 

Collaborates with all stakeholders (internal and customer facing teams) to ensure all parties have a clearly defined interface plan for project success. 

Develops and maintains a thorough knowledge of TMS software applications, patient feed orders, product mapping rules, patient flowsheets, and patient movement throughout a hospital. 

Ability to understand and translate both clinical and technical requirements.  

Ability to explain the interdependencies between application behavior and interface behavior to all stakeholders.  

Ability to clearly communicate down stream impacts to allow stakeholders to make better decisions. 

Collaborates across teams on interface-related tasks to continually improve integration methods and/or future functionality to meet customer needs.

Ability to apply critical thinking during troubleshooting scenarios that allows for quick and collaborative resolutions.

Job Requirements

Bachelor’s degree from an accredited college or university required.

Minimum of 1+ years in healthcare IT industry with focus on clinical application interfaces required.

Experience working in the following knowledge areas: ADT (admit/discharge/transfer), ERX (orders), ORM (orders), ORU (observation result), OBX, and CPOE.

Job Qualifications 

Ability to effectively communicate both verbally and in writing in a team environment. 

Flexibility with good interpersonal and presentation skills

Self-starter with strong work ethic. 

Ability to prioritize and manage conflicting demands. 

Ability to accept constructive feedback from superiors and other Team Leaders. 

Effective time and deadline management. 

Customer service orientation.  

Ability to utilizes internal software tools as instructed in standard operating procedures (Microsoft Suite, ZenDesk, Smartsheet, Google Suite, Bamboo, Jira, etc.) 

Work Conditions

Extended periods of sitting

Occasional overtime

Operation of desktop computer and peripherals

Flexible hours to meet customer needs  

Working in a busy environment with frequent interruptions

Travel to other countries for department summits and supporting customer projects as needed (10%)

Timeless Medical Systems® strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Timeless Medical Systems Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Timeless Medical Systems® is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If accommodation is needed, please indicate by answering yes to the corresponding application question.