Internship Customer Success

Empowering every employee.

Our mission is to be the world's most used AI employee experience platform by changing the way frontline employees work.

At Flip, we have a clear goal: to revolutionize the world for frontline workers and give them a voice. Become a Flip Game Changer and work with an unbeatable team to ensure that all employees, no matter where they work, have access to their company's internal information. If you're ready to make an impact and shape the work lives of millions of people, then you've come to the right place!

Start: March 2026 (latest April 2026)

Are you looking for an exciting adventure and want to be more than just a bystander - actively shaping the journey instead? Do you enjoy working independently and seeing the direct impact of your work? Then you’re exactly right for us.

What you can expect with us

• Hands-on Customer Success & Account Management: You will support our Customer Success team in day-to-day customer interactions and learn how we strategically guide customers, solve challenges, and achieve shared goals.

• Assistance in System Optimization: You will actively contribute to the setup, customization, and optimization of our employee apps, helping to tailor solutions to customer needs.

• Training & Enablement Materials: You will create and refine onboarding and training materials (e.g. guides, presentations, best practices) that enable our customers to get started successfully..

• Event Organization: Prepare customer meetings, interactive workshops, and energizing kick-off events.

• Involvement in Success Stories: Gain insights into the design and evolution of our extensive collection of success stories, and contribute creatively to the planning of concepts.

• Experimenting with AI & New Tools: You will have the opportunity to experiment with AI tools - for example, to create content, analyze customer feedback, or optimize internal processes - and actively bring in new approaches.

What you bring with you

• Initial practical experience in customer management, consulting, SaaS, or a comparable role is a plus, but not required

• Strong communication, organizational, and presentation skills

• A self-driven, structured working style and the motivation to move things forward

• Creativity, curiosity, and a solution-oriented mindset

• Good German and English skills, both written and spoken

• Willingness to be present on-site in Stuttgart on a regular basis

We look forward to celebrating the next successes together with you!

What we offer you

• Work mode: We’re remote-first, giving you flexibility to work from home. At the same time, we deeply value the power of in-person collaboration. Depending on the role, you’ll join occasional team events, workshops, or meetings in our Berlin or Stuttgart offices - always with plenty of notice. The exact balance will be discussed during your interview.

• Work-Life-Balance: We don't want you to grow roots to your desk chair. That's why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing.

• Celebrating success: Expect highly motivated and committed people in a relaxed working atmosphere.

• Be part of something bigger: You actively shape Flip in your role. Along the way, you are an enabler of the rapid growth process of a young tech company and grow towards your goals, fun is guaranteed.

• Happy to be a Flipster: Stay tuned for regular team events and culture days that bring us together as Flipsters.

• Working abroad: At Flip you can also work abroad in the European Union. Let's talk about remote work in the interview.

At Flip, everyone is welcome - no matter what gender you identify as or how old you are. Sexual identity, origin, religion, world view and disabilities do not influence your potential job at Flip. The most important thing is that YOU fit in!