Internship - Customer Care (Laboratory)

SGS

Senai, Johor Darul Ta'zim, Malaysia permanent

Posted: April 10, 2026

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Quick Summary

To assist with daily sample receiving, registration, sorting & after sales service with clients and communicate with them on lab test enquiry.

Required Skills

Customer Service Communication Problem Solving Coordination Admin Tasks Team Player Empathy

Job Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

• To handle daily sample receiving, registration, sorting & after sales service with client
• Assist walk in client and incoming call regarding lab test enquiry
• Communicate with client on the sample submission & any related issue.
• Assist in coordinating the lab testing process between Lab, Admin, Sales & Billing Department
• Assist in branch administrative task

• Bachelor degree in any course from recognized university / college.
• Good personality, independent and a good team player.

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