International Benefits Specialist, APAC

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

As an International Benefits Specialist for APAC, you are a core member of the team bringing Justworks' global benefits vision to life in-market. Benefits are a strategic lever for growth, retention, and differentiation—and your work ensures that promise is delivered across the APAC region. You will play a critical role in building and managing a portfolio of benefits that are both compliant and competitive, and that reflect what matters most to our customers and their employees.

You bring curiosity, creativity, and operational rigor to everything you do. You thrive in complex, fast-moving environments and are energized by the challenge of delivering high-quality, locally tailored benefits programs at scale. You know how to navigate regional statutory requirements, manage broker and vendor relationships, and design supplemental benefits that stand out in-market.

You care deeply about delivering a great experience—for both customers and employees. You communicate clearly and simply, even when explaining complex topics. You take ownership of your work end to end, and bring a collaborative, proactive mindset to solving challenges. Most importantly, you believe benefits can be more than just compliant—they can be differentiating, valuable, and make people feel cared for around the world.

Your Success Profile

What You Will Work On

• Lead benefits procurement, administration and renewals for APAC, including all global health, retirement, and other benefits programs, ensuring competitiveness, compliance, and alignment with business strategy.

• Manage day to day vendor, broker and partner relationships, negotiate renewals, SLAs, and pricing to ensure value and compliance.

• Research, design, and launch creative supplemental benefits (e.g., wellness, family support, or mental health programs) tailored to local needs.

• Serve as a regional benefits subject matter expert, supporting internal teams and client-facing inquiries.

• Audit data and ensure accuracy in eligibility, enrollment, and billing.

• Collaborate with Product, Legal, and Operations to maintain alignment with EOR standards and statutory requirements.

• Develop country-level benefit summaries, communications, and enrollment guides to enhance the employee experience.

• Work with the benefit operations teams to ensure that all EOR employees can be enrolled in global benefit programs in an efficient and effective manner.

How You Will Do Your Work

As an International Benefits Specialist, results are paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

• Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.

• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.

• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.

• Curious - the innate desire to learn, grow and understand.

• Risk assessment - applying a logical step-by-step process to protect, and consequently minimize risks to, the organization, interests and employees.

• Manages complexity - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Qualifications

• 4+ years of experience in benefits in APAC.

• Experience managing renewals and vendor relationships end-to-end.

• Deep knowledge of statutory and supplemental benefit structures in at least one major APAC market.

• Strong communication skills; ability to simplify complexity for employees and clients.

• Proven ability to design and execute scalable, compliant benefits frameworks.

• Comfort operating in a fast-paced, high-growth, international environment.

Bonus Points for:

• Experience in Employer of Record (EOR) or PEO settings.

• Familiarity with benefits platforms, HRIS, or brokerage systems.

• Multilingual fluency.

#LI-SD1 #LI-Remote

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report