Internal Only - New Product Development Technician

** Internal Only **

This is a day shift position and will close 2/23/2026. This is either a range 3 or range 4, depending on experience

US Synthetic has an immediate need for a New Product Development Technician located in Orem, UT. The New Product Development Technician will assist Engineers in providing the customer with a competitive edge through the development and improvement of US Synthetic product and processes. 

What’s in it For You: 

The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best 

Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement 

benefits package starting day one of employment – medical, dental, vision, matching 401k, and more! 

What You Will Do: 

Respond to production interruptions dealing with quality, cost, safety, delivery and people 

Assist production floor when introducing and running new product 

Respond to and resolve manufacturing issues concerning customer specific product, i.e. shipment approval, process changes, redlines, etc. 

Perform new-cutter experiments assigned by the customer engineer for end customer 

Create experimental records along with modified product specifications that include current revisions and processes specific to the experiment 

Manufacture new test product for customers to test in the field 

Participate in new product development and light-weight teams 

Develop new core R&D ideas 

Meet with the customer engineer to discuss status of current experiments, future projects and customer needs 

Respond to urgent customer requests; work flexible hours to accommodate requests 

Record and analyze data to improve and develop customer product 

Perform pre-press operations on all experimental products; gather and order materials, assemble product, etc. 

Assist other engineers and technicians when needed 

Travel occasionally for trainings and technical meetings 

Develop or modify existing prints and materials to meet specific customer needs 

Prepare product and paperwork for in-house and field testing 

Deal directly with customers in the absence of the engineer 

Follow all company policies (Attendance, No Tobacco Products on Campus, Illegal Drug & Alcohol, Family Medical Leave Act, Personal Appearance, Personal Electronic Devices, Vacation & Personal Time, etc. 

Minimum Qualifications: 

High school diploma/GED is required  

Immigration sponsorship not available for this role 

Minimum two years at US Synthetic  

Must be at least an advanced operator or equivalent  

Physical Demands: 

Stand and sit for eight or more hours 

Occasionally lift/move up to 50 lbs. 

Use of safety equipment (Safety glasses, Gloves, Respirator) 

Preferred Qualifications: 

Computer skills, i.e. MS Excel, Word, Power Point, Made2Manage, etc. 

Experience with US Synthetic Manufacturing processes (Assembly/Press preferred) 

Problem solving skills 

Organization and interpersonal skills 

Technical lab experience; technical experience in product testing/evaluation 

Ability to multitask 

Attention to detail 

Ability to work efficiently with limited supervision 

Six Sigma 

Machine shop system experience