Internal Control Manager

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. **
*Please note the salary is not negotiable*
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
DCWP’s Administration Division is seeking an Internal Control Manager to analyze processes to identify risks, improve efficiency, and ensure the agency is complying with laws and regulations. The Internal Control Manager will report directly to the Deputy Commissioner of Administration and is expected to design, implement, and monitor controls to enable effective quality assurance.
The Internal Control Manager’s key responsibilities include:
- Identify, assess, and manage weaknesses in Administration’s internal controls;
- Design and implement effective internal controls to remove identified risks;
- Ensure compliance with all relevant laws and regulations. These include compliance with the following NYC Comptroller directives 1, 3, 6, 11, 13, 19 and 21;
- Ensure compliance with internal policies and procedures such as the agency’s time and leave policies, driver regulations, and fleet procedures;
- Oversee the agency’s Continuity of Operations Plan and Records Retention and Disposition schedule;
- Lead the agency’s response to external audits. Act as the agency point of contact for external auditors including NYC Comptroller’s office. Follow up on corrective actions and ensure that they are implemented;
- Identify opportunities to improve internal control processes and procedures;
- Conduct complex and detailed internal financial, operational and management audits, including reviews of IT
systems; apply statistical sampling techniques and analyze financial and other data;
- Improve operational efficiency by providing corrective actions and process improvement plans;
- Prepare reports and communicate findings to management;
- Maintain accurate and up to date documentation;
- Collaborate with other departments and teams to ensure effective implementation of internal controls;
- Monitors contract compliance of vendors, consultants, and providers of technical and professional services, including the purchase of labor, material, and make recommendations; and
- Performs comprehensive cost-benefit and work simplification analysis and makes recommendations.

GENERAL INSPECTOR - 35267

There is no minimum qualification requirements for this civil service title.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.