Internal Communication Specialist

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the Role

The Communications Specialist position, based in Bogotá, plays a pivotal role in maintaining our culture and reputation. The successful candidate will manage complex communications projects and end-to-end event production for diverse audiences. They will have a proven track record in strategic internal communications, project management, and content development, alongside experience in media relations and brand launches. They must be a self-starter with excellent interpersonal skills and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

• Internal Strategic Communications (Core Focus): Developing and executing comprehensive internal communication strategies and campaigns that effectively foster Nu's culture, values, and priorities within the Colombia team.

• Event management & development: Designing, planning, and executing high-impact events for both internal and external audiences. This includes everything from internal culture-building activities and All-Hands meetings to external PR events

• Internal channel management: Managing internal communication channels, understanding the specificities of each, and ensuring they are used in a coordinated and complementary manner.

• Content development: Crafting and delivering impactful content, including internal announcements, presentation materials, press releases, and media pitches that resonate with target audiences.

• Stakeholder management: Collaborating with internal stakeholders—including Marketing, Product, and HR—to ensure alignment and consistency in messaging and event execution

Qualifications

• Solid experience with communications of public companies, ideally in the tech or financial sectors. Consumer technology as a plus.

• Strategic thinking with the capability to create and execute integrated communications plans with agility and accountability.

• Strong expertise in Internal Communications and event production, with the ability to structure strategies and logistics from the ground up.

• Team Collaboration: Ability to work collaboratively across diverse teams and cultures.

• Project management with the ability to develop and deliver different and simultaneous workstreams.

• Previous experience in crisis management.

• Exceptional verbal and written communication skills in both Spanish and English.

Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.

• Position is based in Bogota, Colombia

Our Benefits

• Chance of earning equity at Nu

• Extended maternity and paternity leaves

• Health and life insurance

• NuCare - Our mental health and wellness assistance program

• Nucleo - Our learning platform of courses

• NuLanguage - Our language learning program

• Vacations of 15 workdays

• Gym partnership

• Work-from-home Allowance

• Parental Consultancy

• Relocation Assistance Package, if applicable