Intern Producer for 1: Many & Group Modern Learning Experiences

Intern Producer for 1: Many & Group Modern Learning Experiences

Overview

We are on a mission to provide Career Coaching & Mentoring to everyone at work.
You can read more about what we do on our LinkedIn, watch an overview of our product or read what the press has been saying.

About the Role

Help shape the future of coaching at a fast-paced, mission-driven startup.

We’re looking for a proactive, organised individual who’s not afraid of hard work and excited by the opportunity to make a real impact. This is a unique role for someone who thrives in a fast-paced, early-stage environment — it’s not for the faint-hearted, but it is an exciting chance to help influence and shape how we deliver coaching at scale.

We’re Bloom — a coaching-tech startup blending group learning, AI copilots, and bold, cinematic content to help leaders, managers and teams grow. Less like training. More like story-driven, behaviour-shifting experiences.
We’re in sprint mode — building and testing course modules like “You Gave Feedback & Nothing Changed” and “All Talk, No Action.” The material is strong. Now we need help making it scalable and operationally sound.

The Role: Producer – 1:Many & Group Coaching Delivery

Purpose of the Role

Own the operational delivery of Bloom’s 1:Many and Group Coaching sessions; ensuring seamless execution, coach readiness, and scalable capacity management. This role removes logistical friction from coaches and protects delivery quality as demand grows.

Core Responsibilities

1. Capacity & Coach Allocation

Manage coach availability across 1:Many and Group Coaching sessions

Maintain forward visibility of pilots, launches, and ongoing engagements 

Allocate coaches from the approved product catalogue

Monitor utilisation levels and delivery load

Act as the operational bridge between CS, Content, and Coaching Ops for live delivery

Surface capacity risks and delivery strain early

Flag recruitment requirements based on pipeline demand

Support onboarding readiness of new coaches (from a scheduling & delivery perspective)

2. Coach Briefing & Readiness

Maintain and uphold standardised delivery frameworks (run-of-show templates, timing discipline, platform norms)

Prepare and distribute structured briefing packs for each session or cohort

Ensure clarity on session logistics, objectives, audience context, and run-of-show timing

Confirm platform requirements and access in advance

Run technical rehearsals with coaches (slides, polls, video playback, breakout functionality, share screen permission, audio / lighting, internet stability)

Establish clear communication protocols for live delivery

Set up of private communication channel during delivery 

Confirm delivery readiness before go-live

The objective: coaches focus entirely on facilitation - not logistics.

3. Session & Cohort Setup

Create and manage meeting links (including recurring sessions for cohorts)

Configure breakout rooms and polling tools

Prepare shared documents or collaboration boards

Manage calendar coordination and reminders

Ensure all platform permissions and recording settings are correct

Shares slide deck (final approved version)

4. Live Delivery Management

During sessions, the Producer:

Opens and manages the room

Admits participants and monitors attendance (including points of drop off)

Launches polls and manage interactive tools

Creates and closes breakout rooms

Monitors chat and surfaces key questions / insights for the coach 

Time-keeps and manages overruns

Troubleshoots technical issues in real time

Executes contingency plans if disruptions occur

As group size increases, the Producer adapts execution to maintain structure, flow, and professionalism.

5. Contingency & Risk Management

Maintain documented delivery contingency protocols

Prepare backup access to slides and session materials

Ensure host rights and escalation pathways are secured

Execute calm, structured responses to technical failure

Delivery should feel stable and controlled at all times.

6. Post-Session & Operational Tracking

Secure and distribute recordings (where applicable)

Track attendance and engagement data

Log delivery notes and improvement opportunities

Monitor cohort participation trends

Flag disengagement risks to CS / Coaching Dept

Maintain accurate internal reporting

7. Continuous Improvement

Data & Improvements:

Track attendance and engagement patterns

Identify recurring friction points

Surface operational insights across sessions

Coach Feedback Loop:

Capture coach feedback on delivery experience

Flag operational barriers impacting coach performance

Identify systemic improvements across products

Scalability Infrastructure:

Build and maintain scalable delivery systems (templates, workflows, checklists)

Reduce manual friction over time

Identify automation opportunities

Prepare infrastructure for increased session volume

What This Role Is Accountable For

Smooth, professional session delivery

Coach operational readiness

Capacity visibility and forward planning

Delivery scalability as demand increases

Clear, structured briefing processes

Stable execution under pressure

TO APPLY: Applications will be deleted without completed Task

Pre-Interview Task: “You Are the Producer”

Scenario

Bloom is delivering:

A 1:Many session

180 registered attendees

1 coach

60-minute session

Includes slides, 2 polls, and 2 breakout exercises

Audience: mid-level managers across 3 time zones

It’s a pilot with potential to scale

You are the assigned Producer.

🔹 Part 1: Delivery Plan (Max 2 pages)

Ask them to outline:

How they would prepare for the session (from assignment to go-live)

What the coach briefing pack would contain

What they would do in a technical rehearsal

How they would structure the live operational plan

What contingency protocols they would put in place

Details:

Immediate start - 2–3 days/week

This is a hybrid (2 days a week in a co-working space) London-based role.

Paid (based on experience)

About You

This role is ideal for someone who’s organised, proactive, and energised by working in a fast-moving, early-stage environment. You’re not afraid to roll up your sleeves, tackle new challenges, and figure things out on the fly — all while keeping the trains running on time.

You’ll thrive here if you:

Have excellent communication and collaboration skills to work across teams (coaching, operations, product)

Are highly organised with strong attention to detail and time management

Are tech-savvy and confident learning new tools and systems quickly

Can juggle multiple tasks and priorities without dropping the ball

Are proactive and solutions-focused — you spot inefficiencies and take action to improve them

Enjoy solving operational puzzles and helping things run smoothly behind the scenes

More about Bloom

Bloom is positioned to become a power brand in Future Of Work; On a mission to deliver ‘CAS’ Coaching At Scale. Our founders Alistair and Jamie have spent more than a decade building successful technology businesses together. Between them, they have created and sold companies to some of the world’s most successful enterprises and in the process have generated more than $1Bn in shareholder return. 

Working at Bloom

A great opportunity to play an integral role in important initiatives and have a meaningful impact

The opportunity to work on a mission-led, purpose driven product, with a high-performing team 

Huge potential for career development and broad exposure as the company grows

Plenty of opportunities to socialise and be part of a positive working culture