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Intern, Customer Operations

Teleport

RedQ AirAsia, Kuala Lumpur International Airport 2 (KLIA2), Selangor, Malaysia Hybrid permanent

Posted: November 17, 2025

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Job Description

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to :

Key Responsibilities :

- Serve as primary support to day-to-day shipment related activities for both internal and customers.

- Work hand-in-hand with internal teams to retain new and existing customers with unparalleled customer experience.

- Manage order uploading with accurate information and required documents for internal and external parties usage.

- Provide timely notification and follow up on shipment status to internal and external parties.

- Ability to work efficiently on spreadsheets to provide internal teams with administrative and data support.


Requirements:
Qualifications:

• Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel).
• Meticulous to data and administrative details in order to minimize errors.
• Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks.
• Ability to manage multiple internal and external parties.
• Shift work including nights and weekends depending on flight and customer’s schedule.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

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