Intern - AI Foundry Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

You will join the AI Foundry team in Singapore as an Intern, contributing directly to the assets and build that supports our POC delivery across APAC. This is a hands-on builder role. You will work on the ServiceNow platform daily, producing reusable templates, integration patterns, prompt libraries, and supporting active proof-of-concept engagements alongside our architects and engineers.

This is not an observation program. You will own workstreams, deliver outputs on schedule, and present your work to the team.

What You Will Do

• Build reusable assets on the ServiceNow platform: environment setup templates, integration patterns, demo storyboards, and AI Agent prompt libraries
• Support active POC builds by preparing data, configuring environments, capturing documentation, building basic flows, and running test cases under engineer direction
• Shadow live POC build sessions to understand how the team delivers AI solutions to enterprise customers
• Collect and catalog working patterns and prompts from team members across Singapore, India, and Australia/New Zealand
• Test your own deliverables on a Personal Developer Instance and document them for team adoption
• Present your completed work to the team at the end of the program

 

What We Are Looking For

• Currently enrolled in a Computer Science, Information Systems, Software Engineering, Data Science, AI, or related degree program
• Completed ServiceNow fundamentals training through the university partnership program
• Foundational understanding of AI and data concepts: how large language models work, what prompt engineering is, how data flows between systems, and why data quality matters for AI outcomes
• Comfortable building on platforms, not just studying concepts. We want people who enjoy shipping working things.
• Able to learn new tools quickly and work through ambiguity without waiting to be told every step
• Clear communicator who documents their work and asks questions early when blocked
• Genuine curiosity about how AI is applied in enterprise workflows, not just AI as an academic topic

Nice to Have

• ServiceNow Certified System Administrator (CSA) or working toward it
• Experience with any of: Flow Designer, App Engine Studio, REST APIs, scripting (JavaScript), prompt engineering
• Hands-on experience with AI/ML tools, data pipelines, vector databases, or chatbot development in academic projects or prior internships

Prior internship or project experience where you built and delivered something under a deadline

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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