Intermediate/Senior Technical Writer

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Make an Impact. Drive Clarity. Empower Developers.

Are you passionate about creating developer-focused documentation that makes complex technology simple? Join us as an Intermediate/Senior Technical Writer and take the lead in reimagining content for Coverity, our cutting-edge static analysis security testing tool. This is your chance to influence documentation strategy, improve user experience, and collaborate with world-class engineers to deliver content that matter.

Key Responsibilities:

• Own the documentation lifecycle for Coverity—from planning and writing to publishing and continuous improvement.

• Collaborate with developers, product managers, and UX teams to translate technical concepts into clear, actionable content.

• Drive best practices for DITA-based documentation and contribute to content architecture and strategy.

• Advocate for the user experience, ensuring documentation is intuitive, accurate, and customer-focused.

• Lead and mentor other writers, guiding small team initiatives and cross-functional projects.

Key Qualifications:

• 4+ years as a technical writer.

• Experience with at least one programming language

• Comfortable in the command-line or (even better) familiar with Bash scripting

• Familiarity with source control with Git and GitLab (or something similar)

What we value

• Experience with Atlassian JIRA and Confluence

• Familiarity with Agile methodologies

• Experience with SaaS-based integrated product documentation and help pages

• Ability to take technical concepts and translate them into documentation to be consumed by non-technical users

•  Ability to work well in a fast-paced team environment

• Keen attention to detail

• Excellent verbal and written communication skills

• Demonstrated ability to think about and improve the user experience, whether advocating for the user in the Agile process or writing documentation that is easy for customers to us

•  Familiarity with application security software

• Experience with API documentation, including the ability to test API examples with tools like Postman, cURL, or something similar.

• Experience with other developer-facing documentation, like SDKs and command-line tools

• Docs-as-code workflows and tools (Git for SCM, reviewing changes through GitHub pull requests or something similar, and OAS3 specs).

• Experience working with DITA. For example, creating ditamaps, tasks, concepts, and reference topics from scratch; using keys; using a ditaval for conditional processing

Pay Range
$74,400—$93,000 CAD

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.