Interim Senior Manager, Accounting & Operations

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Responsable intérimaire, comptabilité et opérations

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About ITCloud

This position is for the ITCloud business unit Servicing Canadian IT professionals and their business customers since 2005, IT Cloud is an authorized Canadian Distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit and NinjaOne. Through our partner channel, we provision Canadian businesses with the most powerful corporate cloud solutions for continuity, cybersecurity and productivity. Highly skilled on both the technical and business sides, our team backs up our partners-resellers with technical, sales, marketing and administrative enablement so they can build a successful business while provisioning their client-base through our simple and secure marketplace.

About You

We are seeking an experienced Interim Senior Manager, Accounting & Operations for a consultant role during a transitional period in our ITCloud business unit. The position combines senior accounting oversight with hands-on operational responsibilities in revenue operations and billing, while collaborating cross-functionally in a technology/subscription business.

This is a 3-month contract with possibility of extension.

What you’ll do and how you’ll have an impact

• Oversee daily accounting operations, including financial close, general ledger, reconciliations, and reporting to ensure accuracy, compliance, and timeliness.

• Manage customer invoicing for subscription-based cloud services, usage billing, partner commissions.

• Handle month-end/year-end close, account reconciliations (bank, intercompany, AR/AP), and variance analysis in a high-volume environment.

• Work with IT/tech teams to support the use, maintenance, and targeted enhancements of internally developed software systems, billing platforms, and operational processes for reliable finance and revenue operations.

• Collaborate with Operations, IT/Tech, FP&A, and Corporate Accounting teams to meet operational needs, address issues, and support system functionality.

• Manage revenue cycle operations, including billing impacts from customer onboarding/offboarding, collections, credit, and dispute resolution.

• Assist with tax compliance, and Canadian regulatory requirements.

• Provide leadership to a team of 4 in accounting and operations to ensure continuity, efficiency, and effective execution during the interim period.

• Support targeted improvements in automation and processes to reduce manual work and enhance daily operations where opportunities exist.

What we’re looking for

• 9+ years of experience in accounting, finance, or financial operations, preferably in technology/SaaS/subscription-based businesses.

• Proven experience with internally developed software systems, custom billing platforms, ERP systems, and automation in a tech setting.

• Strong hands-on operational accounting experience across multiple of the following areas: customer invoicing, accounts receivable, recurring/subscription revenue recognition, reconciliations, and cash application in high-volume, transaction-intensive environments.

• Demonstrated ability to lead and oversee small teams (experience managing a team of 4 or similar size preferred).

• Ability to collaborate effectively with IT/Tech, Operations, FP&A, and corporate accounting teams.

• Experience in cloud services, IT distribution, MSP/CSP models, or recurring revenue businesses strongly preferred.

• Bilingual fluency in English and French (spoken and written) required for Canadian communications.

• Bachelor's degree in Accounting, Finance, Business, or related; CPA/CA designation strongly preferred.

• Advanced Microsoft Excel skills and familiarity with financial systems

• Strong analytical, problem-solving, leadership, and organizational skills for a fast-paced environment.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

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