Interim People Operations Manager

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At foodora, we move fast — and so do our people processes. Our People Operations team keeps everything running behind the scenes: payroll, data, compliance, HR tickets and all the details that make work feel effortless for everyone else.

Now we’re looking for an Interim People Operations Manager to keep that machine running smoothly for 15 months. You’ll guide and support our People Operations team in Sweden, making sure we deliver high-quality service every single time. From looking into day-to-day operations and fine-tuning our reporting, to leading and supporting projects — you’ll be at the center of our People Ops engine.

If you’re someone who thrives in structure but loves a good problem to solve, reads dashboards like stories, and knows when to zoom out and when to dive deep — you might be our next teammate.

Your mission

• Lead a team of People operations specialists
• Supervise HR and payroll service delivery and ensure consistent quality
• Review KPIs, SLAs, and reports to monitor and improve performance
• Act as the point of contact for payroll
• Prepare monthly and quarterly management reports
• Lead or support People Operations projects in Sweden and across the region
• Collaborate closely with Finance, People Partners, and business stakeholders

We’re looking for a true foodorian — someone who thrives in a fast-paced environment and takes pride in driving things forward. To succeed in this role, you’ll need a strong sense of ownership, a sharp analytical mindset, and the confidence to take initiative when something can be improved.

You enjoy turning complexity into clarity, spotting patterns in data, and translating insights into action. You’re organized, detail-oriented, and not afraid to challenge existing processes if there’s a better way to do things. With your collaborative mindset and positive energy, you’ll help us raise the bar for how People Operations runs at foodora.

Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.

Our recruitment process will include the following:

📞 Telephone interview - Let’s cover the basics!

🤝 First interview - Time to know each other a bit better!

💼 Case interview - Do your magic and show us your skills!

✔️ Reference- & background check - Final step before we’ll become colleagues.

Start date: ASAP

• Solid experience in HR or Payroll operations, ideally in a high-volume or matrix environment
• Experience supervising or coordinating a team (direct or indirect)
• Strong knowledge of Swedish payroll, employment legislation, and taxation
• Analytical mindset with a love for both data and detail
• Confidence navigating KPIs, SLAs, and ticketing systems
• Excellent communication skills in English
• A calm, structured, and proactive approach — especially when things get busy

 

Studies have shown that women and some minorities are less likely to apply to jobs unless they meet every qualification. If you are interested in this role and you have most of the skills we’re looking for, we encourage you to apply anyway!

• Wellness allowance topped with the opportunity to participate in many work/life balance 
• Employee discount at foodora (woho!) and awesome friday breakfasts!
• Occupational pension, incl. premium exemption insurance, accident insurance and life insurance.
• foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana
• Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more!
• Awesome AW’s and (pink) parties!