Interim Head of Business Analytics (6month FTC)

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

The Head of Analytics is responsible for maximising the impact of analytics across HeliosX during a period of transition. The role will drive higher-quality, insight-led decision-making by leveraging existing data capabilities and embedding advanced analytical thinking across the business. Operating as a hands on leader, the role combines direct delivery of high impact analysis with the development and uplift of analytics capability across the team, ensuring consistent, value-driven outputs aligned to business priorities.

What you’ll do

Commercial Analysis and Insights

• Act as the lead analytical problem solver on the most critical business questions

• Deliver end-to-end, deep-dive analysis across areas such as:

• Acquisition performance & channel efficiency

• Retention, churn and LTV dynamics

• Pricing and commercial optimisation

• Operational performance and cost drivers

• Provide actionable recommendations based on data insights to inform strategic and operational decisions

• Work with cross-functional leadership to identify, collect, analyze, and interpret data to help refine and prioritise Group strategy

• Move beyond descriptive reporting to diagnose root causes and identify clear actions

• Work directly with senior stakeholders to shape decisions in real time

• Lead the delivery of reports and presentations to communicate findings

• Work with the Financial Planning & Analysis (FP&A) lead to ensure analytical insights are incorporated into the business plan and that variances to plan can be explained

• Partner with Data Science to integrate; Predictive. Modelling, Experimentation and Advanced segmentation

Data Visualisation and Reporting

• Reduce time spent on manual reporting and dashboard production

• Leverage AI + Snowflake capabilities to automate or eliminate low-value workflows

• Redefine team priorities toward fewer, higher-impact analytical outputs

• Establish a culture of proactive, hypothesis-led analysis

• Lead on BI education and data literacy for business stakeholders across functional teams

• Ensure data-driven insights are presented in a clear and actionable format

Team Management

• Set a new standard for; problem structuring, analytical depth and commercial insight

• Coach analysts through real work and live problem solving

• Stay close to the work, actively reviewing and contributing to analysis

• Introduce more rigorous approaches to; hypothesis-driven analysis, causal thinking and then how to translate data into decisions

• Work alongside Data Governance to improve metric clarity and trust over time

What you’ll bring to HeliosX

• Proven track record in analytics, strategy, or data roles in high-growth, data-rich environments

• Strong track record of personally delivering complex, high-impact analysis (not just managing teams)

• Solid background of data governance and reconciliation, with a strong grasp of financial and ecommerce metrics

• Comfortable operating as a senior individual contributor and team leader simultaneously

• Strong data management skills, having experience with python / R and advanced SQL skills

• Excellent communication, presentation, and business partnering skills, inspiring confidence through powerful messaging and a natural rapport

• Comfortable with ambiguity, possessing the ability to proactively work independently and collaboratively

• Strong commercial acumen — able to connect analysis to revenue, margin and customer outcomes

• Outstanding organisational and time management skills, with a keen eye for detail when appropriate

• Resilient, pragmatic, and agile. Confident in making candid observations and openly engaging with difficult truths in order to deliver solutions

• Strong stakeholder management and collaboration skills to understand business needs, challenges and objectives

Life at HeliosX

At HeliosX, we’re building the future of healthcare. That means we need brilliant, mission-driven people who are excited to innovate, scale, and create change.

Here’s what you can expect:
- 25 Days Holiday (+ public holidays)
- Private healthcare, including dental and vision cover
- Employee Pension with Smart Pension and enhanced parental leave
- Cycle-to-work and Electric Car schemes
- Free monthly products from Dermatica and MedExpress, plus family discounts
- Home office allowance
- Wellbeing perks: Headspace subscription, gym discounts, L&D budget, and free Audible subscription

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