Integration & Automation Engineer - Professional Services (m/w/d)

About our client

Our client is an established German software company and the team behind a platform built to digitally manage and control complex logistics processes.

Our client's software empowers logistics and transport companies to take control of their operations, reducing complexity, cutting costs, and delivering measurable results for their customers. With a growing client base across the DACH region and a product with a proven track record, our client is well-positioned for the next phase of growth.

That's where you come in.

The Role

As an Integration & Automation Engineer within our client's Professional Services team, you'll be the technical bridge between our client's platform and our customers' real-world systems and workflows.

This is a hands-on, customer-facing role where you'll work directly with clients to understand their needs, design practical solutions, and bring them to life through integrations, automations, and data workflows. You'll act as a trusted technical partner throughout implementation and beyond, helping customers get the most out of our client's platform.

What You’ll Work On

• Customer Solutions: Work directly with customers to understand their requirements and translate them into well-designed, practical technical solutions
• Data Integration & Mapping: Design and implement data interfaces between our client's platform and customers' existing systems translating, mapping, and transforming data structures so information flows reliably between platforms
• Data Enrichment & Cleanup: Ensure the data running through customer interfaces is accurate and usable building enrichment logic, handling edge cases, and cleaning up messy real-world data before it causes problems downstream
• Configuration + Scripting: Combine our client's platform configuration with targeted scripting to achieve automations and data workflows that neither approach could deliver alone this is where creativity meets technical craft
• Custom Tooling & Reporting: Build lightweight scripts and tools that customers can run themselves purpose-built for their specific reporting needs, operational triggers, or one-off automation tasks
• Troubleshooting & Optimization: Diagnose and refine existing customer setups, ensuring stability and continuous improvement
• Technical Partnership: Serve as a reliable technical partner for customers during implementation and ongoing optimization phases

Requirements:
About You

Must Haves

• 1–4 years of relevant practical experience, or a strong early-career profile with a hands-on, get-things-done attitude
• Strong problem-solving mindset with a genuine drive to find solutions with and for customers
• Comfortable communicating complex topics clearly to non-technical stakeholders
• Solid understanding of APIs, data structures (JSON/XML), and system interactions
• Scripting proficiency, primarily in Python
• Interest in automation, data flows, and technical workflows
• Collaborative, adaptable, and eager to grow your technical expertise
• You thrive in environments where no two customer challenges are the same
• Working proficiency in both German and English (essential)

Nice To Have

• Experience with data integration platforms (NiFi would be a strong plus, though our client knows it's rare)
• Background in customer-facing, consulting, or implementation roles
• Degree or training in Computer Science, IT, Engineering, or a comparable technical field

Benefits:
What our client offers

• Real customer impact: you'll see the direct results of your work in how our client's customers operate every day
• Room to grow: a clear path to deepen your expertise in technical integration and automation
• Direct collaboration with leadership: flat hierarchies and short decision-making cycles mean your input matters
• Established product, long-term vision: work on a proven SaaS platform with a strong market reputation and an ambitious roadmap
• Modern tooling: cutting-edge AI tools integrated into our client's day-to-day workflows
• Flexible working: remote-first with hybrid options and only occasional travel to Munich
• Competitive compensation: attractive base salary with performance-based incentives