Integration Architect

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

As an Integration Architect at Smarsh, you will define and execute the integration and technical architecture that connects Smarsh’s operational systems and 12+ product platforms. This role blends integration architecture with general software architecture, requiring strong system design skills across backend services, cloud infrastructure, and user-facing components.
You will architect and own the systems responsible for provisioning all Smarsh products, tracking and billing more than $40M in annual revenue from customer overages, and enabling the reliable flow of telemetry data across the platform in partnership with Data and Analytics teams.

This is a hands-on, high-impact role where you will shape the systems that power Smarsh’s operational backbone. You will design and build cloud-native, scalable architectures leveraging AWS services, modern integration platforms, microservices-based designs, and front-end technologies where appropriate. While MuleSoft is an important part of the integration landscape, this role requires broader architectural ownership across AWS, custom services, distributed systems, and UI-facing integrations.
You will work closely with Engineering, Product, Finance, Business Systems, and Data leaders to ensure seamless connectivity across systems and platforms, from backend services through customer- and internal-facing user experiences.

How will you contribute? :
• Define and lead the integration and software architecture connecting operational systems and Smarsh product platforms.
• Architect, implement, and maintain integrations supporting provisioning, billing, and telemetry pipelines using a combination of AWS services, microservices, front-end components, and integration platforms such as MuleSoft.
• Partner closely with Data and Analytics leaders to ensure integration designs align with data strategy, governance, and downstream consumption needs.
• Design cloud-native, microservices-based architectures with clear service boundaries, scalable communication patterns, and fault tolerance.
• Contribute to the architecture and development of backend services and integration components using Python, AWS Lambda, and other cloud-native technologies, ensuring scalability, reliability, and clean interfaces for downstream consumers.
• Contribute to the architecture and development of front-end and UI-facing components using HTML, CSS, and JavaScript, ensuring clean integration with backend services and APIs.
• Own the integration systems that track product usage, customer overages, and revenue streams across Smarsh’s product ecosystem.
• Lead hands-on development of critical integration and platform components, primarily using Python, with flexibility to use other object-oriented languages where appropriate.
• Partner with Finance, Product, and Revenue Operations to ensure accuracy, automation, and scalability in usage tracking and billing workflows.
• Translate architectural designs into clear Jira epics, stories, and tasks, enabling development teams to execute efficiently and in parallel.
• Guide backlog grooming, sprint planning, and technical prioritization in collaboration with Engineering leadership, operating within Scrum or similar Agile methodologies.
• Design and execute testing strategies for large, complex, distributed systems, including integration testing, end-to-end validation, performance testing, and failure scenario testing.
• Provide architectural direction and technical mentorship across backend, integration, and front-end development efforts.
• Establish and maintain integration and software architecture standards, governance, observability, and best practices across systems.
• Collaborate cross-functionally to align technical architecture with business goals, security requirements, and long-term scalability.
• Make independent technical decisions on architecture, tooling, and implementation approaches aligned with Smarsh’s platform and security standards.

What will you bring?:
• 10+ years of experience in software and integration architecture, including significant ownership of large-scale, distributed systems.
• Strong AWS architecture and development experience, including designing and building production systems using services such as Lambda, API Gateway, S3, RDS/DynamoDB, ECS/EKS, and event-driven components.
• Proficiency in Python for building services, automation, or integration logic; experience with other object-oriented programming languages (e.g., Java, C#) is also acceptable.
• Solid experience with front-end development and architecture using HTML, CSS, and JavaScript, including integration with backend APIs.
• Deep understanding of microservices architectures, including service decomposition, API design, asynchronous messaging, resiliency, and scalability patterns.
• Experience with enterprise integration platforms such as MuleSoft, positioned as part of a broader architectural ecosystem rather than a standalone solution.
• Experience designing secure, scalable APIs and integration patterns (REST, event-driven, batch, etc.).
• Strong understanding of authentication, authorization, and data protection best practices.
• Demonstrated experience working within Scrum or similar Agile delivery frameworks.
• Proven ability to design architectures and decompose them into well-structured Jira tickets that enable effective execution by development teams.
• Experience designing and executing testing strategies for complex systems, including functional and non-functional testing.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Ability to drive architecture decisions and execution with a high degree of autonomy.
• MuleSoft Certified Integration Architect or equivalent experience is preferred.
• AWS Certified Solutions Architect (Associate or Professional) is preferred.
• Experience working in SaaS, platform, or data-intensive environments is preferred.
• Familiarity with analytics, telemetry, or operational data pipelines is preferred.
• Experience designing or supporting UI frameworks or internal tooling is preferred.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.