Intake Coordinator

Job Opening: Intake Coordinator

Location: Remote (South Africa - US Hours)
Type: Full-Time
Hours: Monday to Friday, 9 AM – 5 PM EST

Key Responsibilities:

• Handle incoming inquiries from potential clients and providers through phone, email, and online platforms.
• Collect and verify client information, including personal, medical, and insurance details.
• Schedule assessments and intake interviews for new clients.
• Maintain accurate and timely documentation in our management systems.
• Provide information and support regarding services, programs, and processes.
• Collaborate with clinical and administrative teams to ensure a smooth transition into care.
• Follow up with clients as necessary to complete intake requirements.

Requirements:
• Previous experience in a healthcare or administrative role preferred.
• Strong communication skills, both verbal and written.
• Excellent organizational skills and attention to detail.
• Proficient in using electronic health record (EHR) systems and other office software.
• Ability to work independently while being a team player.
• Experience with client intake processes or customer service is a plus.
• Empathetic and patient-oriented approach to client interactions.

Benefits:
• Comfortable working U.S. hours
• Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.