Intake Coordinator
Confidential
Posted: April 1, 2026
Interested in this position?
Create a free account to apply with AI-powered matching
Quick Summary
Manage the intake process for all referrals to James River Home Health & Hospice from the time the referral is received until the Start of Care visit is completed by clinical staff. This position requires strong organizational skills, attention to detail, and the ability to work with medical records staff to ensure accurate information is communicated to patients.
Required Skills
Job Description
Would you like to be a part of a rapidly growing, locally owned company with a commitment to quality patient care? James River Home Health is actively seeking a Full-time Intake Coordinator to join our growing team! You will be responsible for managing the intake process for all referrals to James River Home Health & Hospice from the time the referral is received until the Start of Care visit is completed by clinical staff. This position works closely with the JRHHC marketing, clinical, and medical records staff to ensure that all new patients receive prompt care supported by accurate information about the patients and their care needs.
Schedule?
Full-time (32 hours), Thursday, Friday, Saturday, Sunday
What’s in it for you?
Competitive Salary
GENEROUS time-off package 21 Days off (15 PTO Days and 6 Paid Holidays) Accrues on Day One! (PTO policy rewards longevity with increases each year)
Competitively priced health plan, vision, and dental, partially employer-paid!
Company paid short and long-term disability and life insurance (up to $50,000 in coverage)
401K with employer match
Career advancement opportunities
Proactive Health Management Wellness Program (PHMP)
We pay for CPR Recertification!
A brief overview of Responsibilities:
Performs intake for company referrals and Resumption of Care admissions, coordinating the admissions and re-admission process, care coordination with DME, IV Therapy, and other specialized services.
Answers phone calls related to referrals to JRHHC, receives both paper and e-referrals, and enters data into Home Care Homebase to begin the workflow process.
Conducts a welcome call with each new patient referred to HRHHC; verifies information in the referral form(s) to ensure the accuracy of patient demographic information and insurance coverage.
Submits reports of all cases not started for a given week at end of the week to the Leadership team
Determines patient’s eligibility for services from JRHHC based on the location of the patient’s home and insurance coverage acceptable to the Company.
Completes daily follow-up on all pending referrals to complete admission/re-admission status
Other duties as assigned
If you are interested in joining a dynamic TEAM, then we would be interested in meeting you!!
"James River is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.”