Insurance Specialists

Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.

Due to business expansion, one of our top clients in Memphis, TN

is seeking multiple experienced Insurance Specialists!!

Shift:

Monday through Friday

8:00 am to 5:00 pm

Start date: Tuesday, 9/5/17

Pay Rate: 13.50 per hour

Job Description:

The primary function/purpose of this job is dedicated to meeting the expectations and requirements of internal and external customers by obtaining required patient, payer and physician documentation, verifying insurance benefits, completing shipments and documenting all transactions in the system. As necessary, the specialists may also perform quality audits and negotiate pricing. This position requires highly developed interpersonal and communication skills to successfully interact with patients, pharma, physicians and payers to complete the verification process.

Minimum Qualifications:

Formal Education and/or Training
High school diploma or GED required, bachelor’s degree preferred

Years of Experience:

2-3 years of relevant working experience to include one year of health care experience with medical insurance knowledge and terminology

Computer or Other Skills:

Intermediate data entry skills and working knowledge of Microsoft Office

Knowledge and Abilities:

Extensive knowledge of client products and services a must
Experience, training, and coaching less experienced staff with patience to explain details and processes repeatedly.
Excellent phone presentation and communication skills
Demonstrated ability to handle challenging customers in a professional manner
Ability to adapt in a dynamic work environment and make decisions with minimal supervision
Advanced problem solving skills
Ability to work collaboratively with other departments to resolve issues with innovative solutions

All your information will be kept confidential according to EEO guidelines.