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Insurance Claims Specialist

AlphaX

Vine Grove, Kentucky, United States permanent

Posted: February 23, 2026

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Quick Summary

We are seeking a detail-focused Insurance Claims Specialist to join our operations team near Vine Grove, KY, where you will review insurance submissions, communicate clearly with stakeholders, and support accurate resolution outcomes.

Job Description

We are seeking a detail-focused Insurance Claims Specialist to join our operations team near Vine Grove, KY. This full-time opportunity is designed for an experienced claims professional who can evaluate insurance submissions, communicate clearly with stakeholders, and support accurate resolution outcomes. The role plays an important part in maintaining service quality and operational integrity while supporting customers throughout the claims lifecycle in Vine Grove, KY.

The Claims Specialist will work closely with policyholders, vendors, and internal departments to review claim documentation, investigate coverage eligibility, and ensure compliance with industry standards in Vine Grove, KY. This position requires analytical thinking, strong communication ability, and a commitment to ethical claim handling practices within the Vine Grove community.

Key Responsibilities

• Review, evaluate, and accurately process insurance claims in Vine Grove, KY while following company procedures and regulatory requirements.
• Act as the main point of contact for claimants, service providers, and internal teams to obtain supporting documents and clarify claim information.
• Conduct thorough claim investigations to determine coverage applicability, liability factors, and fair settlement recommendations.
• Keep claim records well-organized, updated, and fully compliant with internal and legal standards in Vine Grove, KY.
• Work alongside risk, legal, and underwriting departments to resolve complicated or high-priority claim matters.
• Identify suspicious or potentially fraudulent activity and report concerns to management when necessary.
• Prepare summary reports and analytical updates for leadership evaluation.
• Maintain professional service standards while balancing customer expectations and organizational guidelines in Vine Grove, KY.


Requirements:
• At least 3 years of experience handling insurance claims, preferably within property, casualty, or related insurance sectors.
• Solid understanding of insurance coverage structures, claim processing workflows, and applicable regulations relevant to Vine Grove, KY.
• Strong written and verbal communication skills with the ability to explain technical claim information clearly.
• Experience using claims administration platforms and common business software tools.
• Exceptional attention to detail with strong organizational and time management capabilities.
• Ability to work effectively both independently and collaboratively in a professional environment.
• Industry certifications such as AIC or similar credentials are considered beneficial.


Benefits:
• Comprehensive medical, dental, and health coverage options
• Paid vacation time, sick leave, and recognized holidays
• Retirement savings program with employer contribution opportunities
• Access to ongoing professional training and career development resources

This position is an excellent opportunity for a motivated claims professional looking to grow within the insurance industry while supporting customers and operations in Vine Grove, KY.

Apply directly to be considered for immediate review.

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